I want to like this Carl's Jnr store, close to home, but they let you down so often I can't anymore.

Where to start... Super slow to make food, food Luke warm (i.e. Cheese still unmelted on the burger cause it wasn't heated through), missing chips in my order (after waiting an eternity in the waiting bay), and they can't find advertised specials (surely when it's on the app and webpage the restaurant staff should be trained to provide it). Staff also deliver wrong food to wrong car in waiting bay.

Visited multiple times and slow and barely warm burgers is consistent.

Staff are lovely but clearly quality isn't in the training manual.

Don't waste your $$ here, you just get disappointed.

UPDATE - filled in the survey as requested by Carl's Jnr, requested call back, nothing so far. Love it when companies pretend to care, gives them optics of making an effort, but in reality their actions don't match the sales pitch.