Zaika Indian Cuisine And Sweets — Restaurant in Adelaide

Thanks for your explanation, but as a paying customer, I shouldn’t be responsible for cross-checking prices online or verifying which version of your menu is correct. It’s completely unacceptable that the in-store menu doesn’t reflect the actual prices being charged. That’s misleading and creates a poor dining experience.

Fresh food or not, transparency and consistency matter. If 20% of your menus still show outdated prices, it’s your responsibility—not the customer’s—to ensure accuracy. The service and attitude I experienced didn’t make up for this confusion either. I strongly suggest you update all menus immediately instead of expecting customers to deal with the difference.

Extremely disappointed service & food

I’m honestly shocked by how bad my experience was here. The food was stale and clearly not fresh, completely different from what’s shown or described online. The staff were rude, unwelcoming, and seemed totally uninterested in serving customers — as if doing us a favor by just being there.

To make things worse, the prices in-store were higher than what’s listed online, which feels like a total scam. No explanation, no apology — just attitude. If you can’t keep your menu updated or treat customers respectfully, don’t expect people to come back.

I would strongly NOT recommend this place. There are plenty of other spots that actually value their customers and serve fresh food for the...

Worst experience ever had. Dining area was so dirty and smelling really bad tht u can tell the floors are not mopped from many days. Too many flies in the dining area and 2 flies fell in our food. Spoke to the wait staff about this and she told that it’s the common problem here and other customers are also complaining about this and there is no solution for this. Like really???? Ordered noodles for kids and were smelling really bad. Garlic naan seems to be frozen from supermarkets and they just heated and give it to us. We also own Indian restaurant in Melbourne and tell the difference between freshly made naan and frozen naan. Just making fool to the customers and ripping them off. Also the worst part is that when we went to pay the bill, they charged us extra thn what was on the menu. Spoken to the girl on counter abt price difference and she told tht the owner has updated the prices for all the dishes. The question is tht if the price has been updated thn they should give the updated menu and not the old menu. Just misguiding the customers for prices. The taste of the food was really bad . Wait staff really needs to be trained well and also chef . WILL NEVER EVER SUGGEST ANYONE TO...

Changing Review from 5 stars to 2 Reason: I got the catering done at my house from Zaika 3 times in 2023 during different events. Recently, at the 3rd event; they send 2 kgs of sweets (burfi) as promised. When I fixed the payment the next day, they charged me for 3 kgs of burfi (said that they delivered 3 kg not 2, and I trust them, so paid for same and came back) When I was scrolling through pics, I realized that the quantity was not enough for 3kg, as I know how many pieces can make a kilo. Went to complaint the next day on my way to work, the lady up there, Radhika was saying that she send 3 kg. I told her to pack 3 kgs of same burfi in the same tray as per the photo, then she started making excuses. At the end she asked the staff to pack another 1 kg sweets for which I already paid them for.

But she didn’t apologize a single time for either her mistake or the act of dishonesty. It was only 25 dollars they charged me extra for that 1 kg, which got picked unluckily. But it’s definitely costing them loosing a bunch a customers.

It was my fav restaurant for dining or catering, but eventually no...