Domino's Pizza Ballina — Restaurant in Ballina

Terrible service received this evening. Ordered in person at 6pm at the counter. Was told order would be ready in 15-20mins. Went back 20mins later, name wasn't on the board to see order status. Went to the counter, young girl checked hot box for completed order, said it wasn't there, then checked oven and said it would be out shortly. Waited a further 20mins then went back to counter, same young girl ignored us standing there. A young fellow asked if we needed help, we told him our name and he went to the hot box and retrieved our order which was there ready all along. The young girl had to come and take our eftpos payment, we said unhappily the was ready all along (as we were watching all new orders coming out of the oven and their names being called). Her response was "it was not, whatever, have a good night". Very rude and non apologetic. Disgusted in the service. It's not hard to say sorry and help...

I am EXTREMELY disappointed in the meat lovers pizza i received last night, and a separate time a few months ago. Both times I have eaten this specific pizza from this establishment I have had explosive diarrhea. This is not a joke, this is a serious situation. Not only was my personal toilet PUNISHED, the toilets in lismore square faced the same fate. I was in constant fear that my bowels were going to betray me but luckily they had the decency to hold off until I got to the toilet. The shame I felt when I walked out of the bathroom to see MULTIPLE WOMEN LOOKING AT ME as the stench of my accident hit them. The chorus it sang, the bridge it loathed. The inaudible sounds my nether region made that echoed through the bowl was deafening. This is inexcusable. Fix this, fix my shame, my dignity.. My… reputation(taylors version). (this truly...

We ordered 4 vegan pizzas, the first one we started eating had chunks of meat on it, 2 different types of real meat. We were on the highway heading south when we realised, so I called them to ask for a refund as we can't eat them, the person who answered said they hadn't had any orders for vegan pizzas that day, only the spicy veg trio, I said I ordered 4 of the vegan spicy veg trios. This leads me to believe they misread the order and made them vegetarian. I asked for a refund and they said they will only give refunds if we come into the store, we were already on our way south. Then they said they would only refund the one we had opened and found meat on, we hadn't even checked the others at that stage, but didn't trust them and won't eat them. So we have 4 pizzas that we can't eat...