20-2-23 I ordered lunch today from the app, it said it'll only take to 15-20 mins (i ordered at 11:29) so while waiting I went into Coles to get a couple of things after that I went into Subway to collect my order. The time now was 12:10pm my brother and I went to go and pick up the order but the workers were saying "there's nothing here for that (Name)" they were pretty rude about it but we showed them the receipt, the order number, the address but somehow it wasn't good enough. After 2/3 minutes of searching they found our order and told us to wait another 15 minutes. Mind you the time now is 12:30 so me and my brother waited 1 hour for food and also got bad customer service.. won't be coming...
Read moreWe went to order subway at Beelier store, we ask the guy (06/03/2023) around 0145pm at the service counter about ordering 8 foot long subs of same specifications instead of being happy about big order as businessmen he refused & said as per rules it’s catering order need 2 hours notice which I understand if they were busy but was no customer at the service desk and we were bit upset & told him gona review this , he rudely replied do whatever the F you want to do.That’s so rude and not a good customer service. God help this business where staff has that sort...
Read moreNephew ordered a sub with chicken tosted turned up cold called store said they couldn't do anything about it saying the chicken had been cooked worker's still argued the point that it still had been cooked we requested the video footage and they assured us they went be able to access the footage but still say it was cooked wasting our time and there they persisted that it was cooked until finally asking use if we would like them to remake the meal -10 all round and the management should request staff...
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