Nando's Belridge — Restaurant in Beldon

Placed an order ( for delivery ) Estimated time of delivery 4.55. Was told via notification it was being picked up and on its way. 10 minutes another notification saying being picked up by a different driver and on way. Food arrived at 5.25, soggy, and cold. Not only that, opened the box of what should have been chicken tenders to find two burnt pieces of corn on the cob???!!! You can no longer directly contact the restaurant, you have to ring customer service, it said there was a two minute wait ( which was fine ) 6 minutes later a recorded message said there was nobody to take my call 🤯😡🤬 I ended up getting in my car and going into the restaurant to sort it out. Very frustrating when I paid $72 for a family meal, paid for delivery and may of well just gone myself. Seems like the most simple of things these days are a thing of the past. Good quality, hot food which Is delivered more or less on time……very few and...

I walked in with intention in getting a chicken meal and fries but decided to go the QUICK healthy option & I ordered the coleslaw I asked how long and he said 10 minutes . I came back 15 minutes later and was told not ready , another 10 minutes . Lol I finally got my teeny cardboard box . Thinking, as it took 30 minutes to make it would be really nice, maybe with a bit of a Nando's kick .

l Got home and to my surprise the teeny box was HALF full with large chunks of cabbage and IF I searched carefully there were some tiny strips of carRot. LARGE chunks of cabbage, no dressing, no sauce , no seasoning. No care Close to half an hour waiting FOR THAT . HAHA

Yes I only spent $6.95 but c'mon SUCH...

I ordered online at 6:50pm. Arrived to the store at 7:10pm to be told that they’d given my order to someone else. The guy at the counter told me “it will be a long wait, like 20 minutes”. No apology. I then waited until 7:50pm and approached another staff member and asked how much longer my food would be as I had been waiting a long time. She asked my name and then went back behind the counter. At 8:05pm my name was eventually called. I went up and got my food and still no apologies from the staff member or offer of a full or partial refund. I understand mistakes happen, but the lack of communication and lack of apology was really disappointing. I’ll no longer go to Nando’s Belridge. The food was bland and...