McDonald's — Restaurant in District of Canberra Central

Firstly theres some great and friendly morning staff, one lady in particular is super cheery when I go get my long blacks and she delivers great service. The other day though I went and got my usual long black with caramel syrup, was service by a bloke who I think hold a managerial position. By 10am I was struggling to drink it, it was super sweet so I decided to add hot water to dilute it a little, I took the cap off to find the liquid inside looked like the cup they use to flush the pipes on the machine. I could see thru it and it was dirty. I returned with it to be served by this lady who was so rude in her manner and her body language. She was non apologetic, acted like I had returned with dirty water and caramel syrup off my bat because I have all the time in the world to run around and pull stunts. I said to her I think Ive been given the run off cup to which she said no one would have done. I replied well someone put a lid on that which I would have thought they would have seen what they were putting a lid on. So I was given another coffee to her distaste, her body language and eye staring got that message across clearly. The best was when she asked me if I wanted to keep the one Id returned. Also if the blonde headed male who was there does hold a managerial postion you should have come out from the kitchen and shown leadership and apologised instead of then coming out and chit chatting to off duty staff members about not saying good bye to you the other day in a child like manner. Unfortunately as much as the usual short hair lady is awesome that episode means Im not coming back there again, not until you guys get some professional staff on and clean...

i don't eat McDonald's a lot, but the burger I had here today was probably the saddest burger I have had from any of the franchises.

I ordered the Gourmet Classic Angus, which is what I always get because I am weird, so I know what it should look like. Most of the time they look similar to the picture on the menu, which is always a feat at a fast food joint, my expectations are always low.

This one though, I would say it was about 2cm tall and looked, from the side, like someone dropped it out onto the drive through and had a truck drive over it before it was handed to me.

Somehow most of the sauce was on the outside? One small piece of tomato which was to one side, none of the toppings were near the centre so it pretty much just fell apart in my hands, which were still covered in sauce. If I wasn't starving from having lunch 4 hours past my normal lunch time, I would have demanded my money back, but luckily for this franchise I was in the position of pretty much being ready to eat anything.

Next time I will be giving this place a miss and driving the extra distance to Majura.

Also pretty sure its the only McDonald's in the ACT that hasn't been updated since 1996.

I should have taken a picture, but my hands were covered in so much sauce and burger fillings that I would have had to purchase a new...

As she hands me my chips after waiting 4 maybe 5 minutes she gives me a cup that's been sitting out on the rack next to burgers. This surface is not heated. Says she will grab another if they are too cold. They were. She then grabs another (of about 6 large fries 3 harshbrowns) Which was obviously just as cold. There was 2 customers. On a Monday night. How can anyone think the space reserved for packing meals quickly in high service is the place to keep food warm. But also if they were kept for the max required time at the right temperature they would still be hot... I'm confused as to how getting another from same place would make the problem better. Or if she noticed there could be something wrong why give it to me then offer.. like come on Retrain your evening counter staff on food safety and handling Please Before someone gets sick This was also meant to be my free birthday gift. I wanted something warm. I was freezing even with two jackets. Place is always filthy the...