Mint Road — Restaurant in District of Canberra Central

My parents stopped in for a coffee in november of this year. My mother who suffers from a disability effecting the motor nerves in her hands asked for a latte in a mug, as she struggles with holding a hot glass. This was very clearly and politely explained to an extremely disinterested waitress. When she returned with the beverages my mother's drink was noisily dropped in front of her, and it was abruptly explained to her "We don't put lattes in mugs here". I am absolutely horrified at this level of service and have attempted to call several times to speak to manager during business hours, but they do not seem to be capable of answering the phone or training staff to be polite...

Recently moved to Narrabundah and looking for a new local cafe that my family can frequent. Didn’t find the gentleman particularly friendly. Huffed and told me it was too late to order B&E rolls at 11:45AM. In his defence it is a public holiday but why open if you’re not going to serve what’s on the menu or at the very least, advertise that you’re not serving food. We will explore further a field for a cafe we will call our new local. Coffee was drinkable but we won’t be...

Rudest service I’ve had in ages. Barista was on his phone and ignored me for a good few minutes - no one else around - I ordered a soy chai and double checked the barista was using soy milk as I am dairy intolerant - the only milk carton I saw behind the counter was definitely cows milk, but gave him the benefit of the doubt. He gave me a grunt/yes that it was soy. More fool me 😂 don’t bother with this place - café around the corner or at Griffith shops...