Subway — Restaurant in District of Gungahlin

By far the worst Subway store in Canberra (and that's saying something if you've ever been to the Fyshwick Subway). I ordered a Veggie Delight and was then asked if I wanted bacon on it. When I asked for salt and pepper, the staff member went to put sauce on it. The staff here really struggle to understand English and this is a significant problem for both the customers and staff alike.

When I went to pay for the Subway I was charged $13.80. I queried this extortionate price, as this is what I pay at every other Subway I've been too if I also include a drink and cookies. The staff member informed me that it was because I had avocado put on my Veggie Delight. Every other Subway I've been to in Canberra does not charge extra for avocado. This Subway seems to believe that they can charge almost $5.00 extra for avocado.

Terrible customer service at this store and ripping off their customers and using faux excuses to try and justify their price gouging. Steer clear and find another Subway store - even if it means a...

Check your accounts. Owner claims EFTPOS machine faulty. Transaction approved and showing as paid in my account. Showed owner. He said my kiosk (not EFTPOS machine) shows pending. You must pay again.

The last time I got charged 24.80 for one sandwich. They tried to do it again today. I showed them the money is out of my account and still no. Pay again and we will refund.

This is criminal and theft. Just because your machines are faulty doesnt mean I haven't paid. It shows the money left my account.

Incompetent staff. Dodgy business practices. Just because your franchise is losing money doesn't give you the right to steal from customers. I will be back for my refund when it doesn't say "pending".

Try any other takeaway in Mitchell. I went here from convenience nothing more.

King Arthur's feast is cheaper and better. Or the burger place at the shops. Or Mitchello Cafe. Or spit shack.

Not...

I'm a frequent visitor and am disappointed with the service and quality of food that this particular Subway provides. There are not many food options in Mitchell with this Subway being one of the easiest and closest options to my place of work. This is a shame as employees and manager alike rush you through your order, making subs that are not properly toasted, broken, fall apart or more. The sub I received today is a great example, with its contents falling from the sub as I unwrapped it. I've included a picture and will continue to post the poor quality provided by...