Attended Forster store this morning (Sunday) and while I have absolutely no issue with the bread and the custard scroll I purchased, the same can't be said for the rude young girl who served me. When I asked if I could possibly have a scroll with lots of icing, she rolled her eyes to her staff mate and made a smart comment to her. Why? Who knows? As she started to put the scroll into a paper bag, I asked if she could please put it in a plastic bag instead, as the paper bags dry the buns out while the plastic ones help the bun to retain its moisture and softness. You'd think I had asked her to go out back and cook me the bun from scratch. Rolling of eyes, smart aleck comment to her workmate who also grinned and made a comment about my request. I was not impressed. Was I being particular in my request? Yes....but I consider that's my option as a customer and I don't think it was an unreasonable request. Rightly or wrongly I suggested to the girl that n future she refrain from making her rude comments at least until after the customer had left the store. All I got was another rude comment and snarky grin between the two girls for my trouble. Pity this is the only Bakers Delight in town because this is not what I consider to be...
   Read moreNon service by staff, after clearly standing in front of them with my product, for a while. Older lady with glasses and young blonde adult female both ignored me purposely and even smirked for not serving me. They had just finished serving another customer. Baker's delight Management should address their staff's rude lack of customer service and behaviour while serving their customers. What a...
   Read moreTurned up at 5.55pm, yes I understand it’s 5mins before close, a load of sliced loaves sitting there, yet I was not permitted to purchase one because they were for school donations? I only ever buy from bakers delight, I will now look elsewhere, so very disappointing. We usually do the too good to go bags as well You can give them to the school too. Appalled at the service and reasoning,...
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