Great service by Matilda is the first thing I have to mention about my visit to Harvest Food House Robina. From the moment I walked in, her warm smile and friendly greeting made me feel instantly welcome. It wasn’t just polite customer service — it felt genuine, like she truly cared about making my experience the best it could be. I ordered a caramel slice and a hot chocolate, and Matilda made the whole process smooth and enjoyable. She spoke about the caramel slice with such enthusiasm, letting me know it was a customer favourite. That little detail alone built up the excitement before it even reached my table.
When my order arrived, the presentation was immaculate. The caramel slice was picture-perfect — a glossy chocolate top with the ideal snap, a silky golden caramel layer, and a biscuit base that looked just the right amount of crumbly. The hot chocolate sat beside it like the perfect companion, rich and frothy with that irresistible cocoa aroma that makes you want to slow down and savour the moment.
The caramel slice didn’t just look amazing — it delivered on taste. The chocolate cracked gently under my fork, giving way to the smooth, buttery caramel, which had the perfect balance of sweetness. The biscuit base added a lovely crunch and contrast. Paired with the hot chocolate, it was the ultimate treat. The drink itself was rich and creamy, with a deep chocolate flavour that tasted high-quality, not overly sweet, and perfectly comforting.
But what really made the experience stand out was Matilda’s service. She struck the perfect balance between attentiveness and giving me space. She checked in at just the right moments, making sure I was enjoying everything without interrupting my flow. Her timing was natural, not forced, and she seemed to have a sixth sense for what each customer needed.
Little touches set her apart — refilling my water without me asking, clearing plates smoothly, and moving through the café with quiet efficiency while still greeting new guests warmly. She seemed to create a positive atmosphere wherever she went.
Matilda’s professionalism and kindness made me want to come back — not just for the food, but for the experience she creates. Harvest Food House is already a great spot, but with Matilda on the floor, it feels like something special. She elevates the café from “just another coffee stop” to a place you want to revisit again and again.
When I left, I wasn’t just satisfied; I was genuinely uplifted. The caramel slice and hot chocolate were delicious, but Matilda’s warmth, attention to detail, and genuine care turned a simple order into a lasting memory.
If you visit Harvest Food House Robina, I’d recommend the caramel slice and hot chocolate without hesitation — but even more, I hope you get the chance to be served by Matilda. She’s the kind of person who makes you feel valued, and her service is a reminder of how much difference one person can make.
We need more people like Matilda...
Read moreMy boyfriend and I visited this cafe this morning and were immediately taken by how charming, open, and inviting the space was. The atmosphere was lovely, and the staff who greeted and served us were all genuinely friendly and warm, which made for a great first impression.
Our drink order was taken right away, and both my English Breakfast tea and my partner’s Chai Latte arrived quickly, piping hot and absolutely delicious. Our food order was also taken promptly, and we decided on a plate of pancakes to share, along with some fruit toast each.
While we don’t mind paying a bit more for quality, the prices were definitely on the higher end—$9 for the fruit toast and $25 for the pancakes. The fruit toast was tasty but came as two small, thin slices with a bit of butter, which didn’t quite feel like value for money.
The pancakes were beautifully presented and had a fun "taco" twist, filled with caramelised peaches, cream, pistachio crumble, and popping pearls. Unfortunately, the taste didn’t live up to the presentation. The pancakes themselves were bland, and the cream was quite overpowering. The popping pearls were the highlight, adding a bit of flavour and texture.
Overall, we thoroughly enjoyed the ambience, the kind service, and the quality of the drinks, but were let down by the food. Hopefully the menu continues to evolve, as this cafe certainly has a lot...
Read moreHarvest Foodhouse is a fantastic new spot that’s quickly become a favourite! Whether you’re after a hearty breakfast or a satisfying lunch, they’ve got all the classics and more. The space is big and airy, making it perfect for functions or a relaxed catch-up with friends.
The service here is absolutely top-notch – the staff go above and beyond to make you feel welcome. Everything about this cafe hits the mark, from the fresh food to the inviting atmosphere.
If you’re looking for a great cafe that ticks all the boxes, I totally recommend Harvest Foodhouse! become a favourite! Whether you’re after a hearty breakfast or a satisfying lunch, they’ve got all the classics and more. The space is big and airy, making it perfect for functions or a relaxed catch-up with friends.
The service is absolutely top-notch – the staff go above and beyond to make you feel welcome. Everything about this cafe hits the mark, from the fresh food to the inviting atmosphere.
If you’re looking for a great cafe that ticks all the boxes, I totally recommend...
Read more