McDonald's Oxenford — Restaurant in Gold Coast City

Service was absolutely atrocious, I was served by a young Indian woman (no, it's not racist to refer to someone's ethnicity) in a managers outfit. She was rude, Spoke over me and didn't listen, to top it off she got to the order wrong, overcharged me, and upon attempting to eat the food, I nearly threw up when biting down on a chip that I could only describe as fossilised. I know what you're thinking I'm some middle-aged Karen, leaving a bad review but I'm not I'm 24, I'm not a pent-up housewife with nothing better to do or some washed-up, has been, full of resentment. So the fact I went to the lengths I did to leave a review, which mind me entailed having to sign into a Google account of which I don't remember the password to because who the hell uses a Google account in this generation? Anyway, I digress, back to the point. I went to agitating lenghts to leave this review, because honestly that employee should be sacked,. If you can't manage to manage a fast food joint in the middle of the night, with one customer an hour and a job that has the pre-requisites of breathing, having a heartbeat, and an IQ score higher than a 6, and you shouldn't be a manager.

As for her, there is a Bunnings across the road. Pretty sure you don't even have to be breathing to secure that position. But a steady fallback would be hungry Jack's, probably the only fast food chain where not giving customers dysentery is considered...

Honestly. I don’t think I’ve ever met anyone as lazy as these workers. I went though the drive through area and ordered to order my food. And I was met with such rudeness for no reason at all.

The girl taking my order seemed annoyed that I was thinking about what I wanted and was rushing taking my order. Once I get to the pay window she is glaring at me, rushing me a way.

Then as soon as I get to the window where you collect your food, they had say absolutely nothing to me, and I saw them grab out old chips and Put them in my bag.

Your workers are in customer service, I completely understand if you’re having a bad day, but as a customer service worker myself I put my emotions aside and act happy so my customers are happy.

I didn’t want to be going through a drive through just to feel rushed...

What has happened to this store? It was once the best Maccas on the Coast, spotless, efficient, happy staff. Not now. We have noticed the demise since Covid, yesterday was the final straw for us, dirty tables, no straw in my iced black coffee, so I thought just take the domed lid off and drink it, but when I did the container was so weak it just collapsed and coffee went everywhere. I went to the most senior looking staff and asked for something to clean it up, she handed me a handful of serviettes and a huge smile, not good enough. When we left there was a full cup of coffee on the floor with the many serviettes that I used to clean the table and seat. I then left a note on the table letting other diners know there was a coffee spill under the table. Oxenford clean up...