Saleena's cinnamon Indian cuisine - Pacific Pines — Restaurant in Gold Coast City

Sorry to be leaving this review but think it’s important. I’ve been a near weekly customer for a handful of months and didn’t have any issues until recently. On 2 seperate occasions recently I had 2 very unsettling experiences with the butter chicken. On one occasion the chicken was raw, they recooked but the waitress/till lady had very bad attitude about my complaint. Today the same lady with terrible customer service skills (not hospitable or warm at all) was there again. I was not too bothered by her feel ‘she’s learning’ however I found hair in my curry, by discovering it in my mouth. I actually thought ah well happens and was going to continue but then spotted a second hair in my same dish and realised I had to say something. I called the waitress over and shamefully she tried to deny it and my experience by saying ‘this is a female hair there are no females in the kitchen’ (I had just seen a guy come back from a break or something with long hair walk in the kitchen) . She picked up the hair as she said this rubbed the hair still with butter chicken sauce clearly still on it and dropped it on the floor. I didn’t buy into this tactic and highlighted how she was dealing with it was inappropriate - I showed her the second hair and it was really hard to get her to let me finish talking a few times, talking over me a lot. She huffed off to the kitchen to tell the chef and I have to say the chefs do deal with the complaints much better then current front of house staff but the choice of front of house staff is a I think a real concern for the business and perhaps use of hair nets should be considered for in the kitchen. I’m not confident I’ll be able to bring myself to go back after these 2 incidents. Very poor treatment from waitress especially considering I’ve been a regular customer and disturbing eating...

Decided to try this place based on reviews. Wow what a find. The samoas are quite spicy for me (not the best with spice) but they were/are delicious.

The food is made fresh and all the dishes we’ve tried as a family have been beautifully cooked and full of flavour. My family and I enjoy this spot as there is always parking, never too busy (always a table available) and the food is cooked fresh! Not to mention the price is phenomenal and excellent value for money.

I have tried the mango chicken (delicious) the Korma, the naan breads are excellent! My husband likes the cheesy one and I love the garlic/original one. And the coconut rice is also a hit with my kids.

Keen to try more of the menu!...

UPDATE: I didn't know it was possible but they have gotten even better than a year ago when I left this review! I had the Bhuna Gosht chicken, so many ingredients and made from scratch! Lamb biriyani was perfect with so many lamb pieces and marinated to perfection. I had cheese spinach naan, it was a big portion and tasted so good. The garlic naan had garlic pieces like always 😋 highly recommended! They're open till 9.30pm which works so well for us.

Food is made from scratch, you can taste it. The garlic naan has garlic pieces which makes it so good. The biriyani (veg) was really amazing. I also recommend the chilli chicken. Thanks for packing so much food in my take...