Wrong order, called and lady proceeded to tell me she cooked the right meal. I had to Uber there and back since I don’t have a car and they don’t do delivery, I usually am very happy with this place but definitely won’t be going back after today. Considering I spent money on a Uber and nearly $60 on food, and a bowel I can’t even eat bc it’s the wrong meal I got no credit no nothing. It’s absolutely disgusting. The sushi was dry and tasted like it had been sat there for days. My partners chicken in his dish was so hard and chewy he couldn’t eat it. The customer service is terrible, they can hardly speak English, they keep saying we are wrong. What happened to customers always right? I think I know what I ordered and what I received. Why would I complain for fun when I’ve just had to spend my hard earned money to Uber down to this sushi place. Just don’t even bother here, everything is over priced and overall such a bad experience. No customer service skills...
Read moreI decided to stop in for a quick snack only...2 veggie plates at a cost of $7.00. It costs more than sushi train but that's okay. I was not informed that I would need to pay an additional 0.50 cents if I didn't buy $10 worth of food and drink. I told the lady that I only saw the sign posted at the cash register upon leaving, and I hadn't been informed of this extra charge. So she left $7.00 on the register and then did pay pass for $7.50. To me, it is dishonest and a theft as far as I'm concerned. Based on principle, I will never go here again and I will tell everyone I know to go...
Read moreAbsolutely love Sushi Break in Pacific Pines! This place has quickly become my go-to for fresh, delicious Japanese takeaway. The sushi is always super fresh, beautifully prepared, and packed with flavor. I highly recommend Crumbed Chicken Curry and Pork Gyoza — they're consistently amazing!
The staff are always friendly and welcoming, and service is fast, even during busy times. You can really tell they take pride in what they do. Great value for money too.
If you're in the Pacific Pines area and craving sushi, Sushi Break is a must-try. Definitely a hidden gem...
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