I’ve been a loyal customer of Zambrero Capalaba for quite some time, and each visit just reaffirms why this place is a five-star gem. If you’re a fan of fresh, vibrant flavors and fantastic customer service, this location should be at the top of your list.
The Food
Let’s start with the food, because that’s the real star of the show at Zambrero Capalaba. As a frequent visitor, I always go for the pork nachos, and let me tell you, it’s the ultimate indulgence! The nachos are always perfectly crisp and golden, and the pulled pork is incredibly tender and bursting with smoky, savory flavors. It’s clear that only the freshest ingredients are used here. The balance between the pork and the toppings is absolutely spot-on – there’s never too much or too little of anything.
The sour cream, lettuce, tomato, and IQ mix (a delicious blend of beans, rice, and other fresh ingredients) all come together perfectly, adding layers of freshness and texture to each bite. And let’s not forget the barbecue sauce – it’s the perfect finishing touch. The sauce adds a subtle sweetness and smoky kick that elevates the entire dish. Every time I order this, it’s consistent in flavor and quality, and I can always count on it to deliver a satisfying and mouthwatering meal.
I can only imagine that all the other options on the menu are just as good. While I’m loyal to my pork nachos, I’ve seen plenty of other customers ordering everything from burritos to bowls, and they all seem to be enjoying their meals just as much as I do. The variety of fresh ingredients and the ability to customize your order means there’s something for everyone here, whether you’re a fan of hearty meats, vegetarian options, or want to go lighter with a salad.
Customer Service
The service at this location is always top-notch. The team at Zambrero Capalaba is incredibly friendly, professional, and efficient. Every time I walk in, I’m greeted with a warm smile, and the staff is always more than happy to help with any customization or dietary requests. They are knowledgeable about the menu and take the time to make sure everything is made just the way you like it. Whether you’re dining in or taking your meal to go, the service is quick without sacrificing quality.
Atmosphere
The restaurant itself has a vibrant and modern feel, with clean and spacious seating, perfect for enjoying your meal solo, with friends, or even as a family. The bright colors and open layout create a relaxed and welcoming atmosphere, and I always feel comfortable dining here. It’s a great spot for a quick lunch, dinner, or even a casual hangout with friends.
Consistency & Quality
One of the things that keeps me coming back is the consistent quality of the food. It’s clear that the team at Zambrero Capalaba takes pride in what they serve – every dish is made with care, and you can taste it in every bite. I’ve had the pork nachos countless times, and they never disappoint. The flavors are always balanced, the ingredients are always fresh, and the portion sizes are perfect. It’s always a satisfying meal that leaves me feeling content without being overly heavy.
Sustainability and Community Impact
Another reason I love Zambrero is their commitment to sustainability and community. Through their “Plate 4 Plate” initiative, they provide a meal to someone in need for every meal purchased. It’s amazing to support a restaurant that not only delivers outstanding food but also contributes to a meaningful cause. Knowing that my meal is helping others makes each visit feel even more rewarding.
Overall Experience
Zambrero Capalaba never disappoints. From the consistently delicious pork nachos to the friendly service and inviting atmosphere, it’s clear that this location is doing everything right. The food is always fresh, flavorful, and satisfying, and I have no doubt that all of their menu options are just as fantastic. If you’re in the area and craving a tasty, fulfilling meal, I highly recommend stopping by Zambrero Capalaba – you won’t be disappointed. I can’t wait for...
Read moreI have been here several times, making the effort to order online ahead of time to save time so I can just come in and pick it up. despite the app telling me it is ready for collection, it never is when I arrive in store. Tonight I arrived, approached the “pick up” counter and was ignored by the two staff members preparing food for nearly 10minutes. After I was finally acknowledged, I was told that my order hadn’t even been made and it was going to be another 10minutes. This is entirely unacceptable and completely defeats the purpose of the app and online ordering. To make matters worse, after acknowledging that my order hadn’t been made, both staff members started serving other customers in line and making their meals. I would think if you had already missed an order and was late for that customer, it would be polite to immediately begin making the order that came in over 30min ago… overall I am very disappointed with this experience and it is not the first time. The food is amazing as always but the service is so poor I genuinely will reconsider returning as I’ve been burned...
Read moreI have been to this location three times and each visit was a waste of my time. We came back after about 3 months to see if it had gotten any better seeing as though they had just opened up when we first went. Service was not good. They were chatting and super unorganised we were in there for a good 20 minutes waiting for them to make our food. If I wanted to wait that long I would have gone to a proper sit down restaurant. One member of staff was nice and polite while the other younger girl was quite rude and less than enthusiastic. What happened to good customer service? The food was also terrible. My burrito had been folded the wrong way so the guacamole and sour cream was only at the bottom not throughout the whole burrito. For such a stuff around while ordering I was at least hoping the food would be decent.
I don’t normally write reviews but seeing as though this is the third time we have had the same poor experience I thought I should give feedback. Will not...
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