One of our favourite stops usually on a Sunday and great experiences up until today. The person who served me had a really hostile attitude, I am a quick decision maker and wanted a no fuss straightforward change to my order - crumbed not batter, this clearly was a big issue, not impressed but didn't take it personally, I suspect every customer was going to get a serve of hostile as a side order today with that attitude. My friend's fish was also raw, he couldn't eat it, but he was philosophical and said he would cook it when he got home. My food and the chips we shared were great as usual and the other two staff members were also friendly and polite. We will be back as usually it's great, so a second chance. I won't be back if I get that kind of service...
Read moreNormally I love these guys, especially your brekky wraps on the way to work. However, if you're going to be closed unexpectantly can you please say something on your fb page and update your phone service!? Last night I spent 20mins being told my call was next in the queue - luckily I decided driving there would be quicker (whilst on hold) only to find the sign on the door to say you were shut! With a family at home waiting for dinner Risdon Vale got my business (as Lindisfarne were closed also) If you're going to have social media and call waiting systems...
Read moreNeeds some serious work. Burgers average at best chips undercooked and cold. I ordered an egg and bacon burger for $12.50 which had 1 tiny rasher of bacon in it. This is not good value for money and the chips had been sitting there since the last person ordered. I found also the burger bun was stale and to large for a burger a smaller brioche bun would be way better. Counter staff were good but if this shop wants to survive they need to get a good consistent product going that people see as good value for money especially in these times, please...
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