Saturday the 1st of April we went to dine at your cafe party of 8. I went to order tacos with a side of chips, the person taking my order said can only order chips when ordering a main meal, so I proceeded to order 5 main meals and two kids meals and said can I plesse get chips with the tacos. NO!! I Said but I've just ordered 5 meals ! Still no and it was the fact the you were saying no, your tone and lack of customer service was appalling! After my partner paid for all the food, my Dad who was standing with is went to order drinks to go with the $150 worth of food we had just ordered and you then told him you couldn't serve him alcohol because he wasn't ordering food, when u could clearing see we were the same group dining. I was told there is a chip shortage and you NEEDED the chips for kids meals, sorry but should we not be serving kids fish and salad or nuggets and salad.

Honestly four staff members stood behide the bar talking to us all like idiots when it clearing stated on your menu said side of chips $6.50.

When our food was delivered the medium/rare steak was well done with mushroom sauce not peppercorn and the tacos were a bowl of sauce out of a jar and some stale cut up salad I was to make my own tacos, looked like left over salad from lunch burgers. The chips.... were stale, and disgusting.... should of saved my $6.50. Frozen crumbed chicken chicken served to my Dad!

Highly disappointed, would NOT recommend!!

Replying to your reply!

Never once was I rude, wish I had viewed your reviews before dining wouldn't of wasted our money. We are not the only people who have the same view, your lack of customer service was terrible but your lack of self reflection is event more disappointing.. The problem began with you're staff inability to effectively communicate. Her words were "chips can only be ordered with a main,"

What she ment to say were chips will only be supplied with a main that they come with, even though your menu states side of chips for $6.50. Don't know why I wasted my time they were horrible tasted like cardboard.

Your disgusting response not only to my review but many others speaks volumes!! Proof will be in your business, you are sure to get one of customers because of your location but repeat business when people experience your staff and customer service will be far and few between!!!

Good luck , you will need it!!