Burger Hotspot — Restaurant in Melbourne

Horrific experience -avoid at all costs. The shop is dingy and run down and the food is awful. Our burger patties were burnt and inedible and the unmelted cheese was hard and stale as if it had been left out all day. Many items they list on the ‘menu’ are not actually available, they charged us for loukamades that they advertise (also actively displayed on their displayed chalkboard menu in store) and then sent us away with nothing in the bag and no refund just because they ‘don’t sell that anymore.’ The shop attendant also handled raw meat patties and touched his iPad devices and register and then went back to touching the meat patties with no hand washing in between. Disgusting and...

update - visited 27/10. New owners I think. Not the same. Burgers are now generic.

Customer service - 5/5 Burger - 5/5

Got the OG (no beetroot). Beef pattie that actually tastes like beef! Perfectly seasoned and herby. Coherent and well put together flavours.

One of the few Burger places that seems to know what they're doing....

The combinations of burgers are simple and well balanced ingredients and the flavours. Most importantly, they make the patties in the house from scratch. Definitely a place to visit. Genuine peoples with truly passionate about the food, service and the industry. You guys have something specials. All...