It's not even worth giving a star for this hungry jacks. I was very disappointed by the customer service provided by one of the person who was in charge on that day. The "so-called" manager, named "Subhash" who was in charge did not show any professionalism. we ordered our food and for no reason the guy was very rude to us. I do not understand how they can give someone like him the responsibility to be in charge when he is that rude. when we received our order we asked one of the staff member, the reason why his colleague was being so rude to us. The guy then came to us and started swearing at us and there were approximately 15 people there. People like him unfortunately tarnish the reputation of Hungry Jacks. I would really recommend the general manager to select the people who are responsible and worth being in charge. Please select people who can show good customer service skills and not those who swear at customers. His behaviour really shocked us and we would never want to go there if they have...
Read moreLast night at 10:00is pm on the 22/11 my partner ran into to get some food for our children for a little snack on the way home. The 2 girls working there were so rude. They obviously were on their last shift and about to close and did not want to serve my partner. They were laughing at him, they threw his change in coins on the bench at him. Had a revolting attitude. and the food was just as appalling. I assume for reasons out of spite, the chips had absolutely no seasoning, the nuggets were stone cold. As my partner received our order, just as he turned around, the girls slammed all of the lights OFF in hungry jacks angrily. then proceeded to switch them on again, as my partner left towards our car. I am absolutely disgusted by their attitude and nastiness to their customers. These girls need to have another course on customer service! I would hope next time, if they do not want to continue to serve and close the shop, to do that, not choose to bully a customer. We will not be going back...
Read moreWhopper has been cold two times in a row, forgot peri peri sauce on my burger, gave me the wrong customers order and takes 15 minutes to serve for a burstie and fries. Completely done with eating at this hungry Jack's do not eat here. They serve about 10 drive through orders before they even come to the front counter to take your order, and take about 15 more minutes to prepare your front counter order. Absolutely undertrained and understaffed - just atrocious. I have received another customers order before as well, and also times where they completely run out of lettuce. The burgers are empty if you are getting anything with vegetables, completely underfilled. Front counter staff is rude and does not even apologize for the mistakes that they have made. I have only gotten food from here about five times and all of this has happened within those times. Please take your time to read the customer reviews about the undercooked and cold burgers, before you eat here and get...
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