I usually don't write a bad review, but this place is so bad that I think that even 1 star is to much. Wrost service ever.
Ordered pizza with drink over the phone, 30 mins delivery driver showed up without the drink. He went back for the drink, and I called the shop to to inform that drink was missed. Started eating the pizza, 45 mins later pizza is finished, no drink yet. Called the shop again, was told drink is on the way and was given the phone to manager. I told her that I was not impressed as it's been 45 mins since pizza was delivered and was promised to re send the driver with drink, specially when I am 5 mins away from their shop. I did not get any apologies, instead she deflected. Apparently she did not like that I complained, asked me to not call them again and said they will refund the money.
First they forget part of there order. They do not bring rest of the order immediately. Instead of acknowledging the issue, they say what rest of their customers expect from them and ask to take your business someplace else. Well, no problems here, will not bother then ever again. I will also be recommending to all my family and friends never to have anything to do...
Read moreDO NOT ORDER FROM HERE!
Worst customer service. Ordered a pizza through the Johnny Boys website, pizza was never received and money remained pending in my account, after waiting for the money to come back into my account, I saw it was taken out, and the transaction had gone through, when this occurred I contacted the pizza place, to only be given disgusting attitude from several workers on the night, assuring me that all orders went out, when I had a house of multiple people waiting till midnight for the order, I am certain we did not receive, instead of apologising for the inconvenience and offering a refund, the woman on the phone just kept deflecting the issue, and telling me it was a third party who takes the money out, not recognising the issue was that the pizza was never received, I had people go hungry as no food was received, I told her the issue was obviously with her delivery then, to which she continued to deflect, I called to sort out the issue over an immaterial amount of money and just received disgusting customer service, can assure we will not be back!
Terrible terrible terrible If I could give no...
Read moreI've loved Johnny boys pizza for a while. However when trying to order online for delivery it kept asking me for a house number even though I had written it. (Please check glitch) and when it searches you'd think it would be relative to the area you live in, instead it showed options for interstate addresses I had to specifically write my suburb aswell. The second thing I found irritating was that when I went to order a supreme pizza deal I was surprised that it didn't have pineapple on it so that was going to be at an extra cost (I mean it is supreme so if people don't like it they can just request not to have it.) I tried numerous times to order on Ubereats (which doesn't let you alter the toppings $%#&) tried through menulog but they had a system error and the Johnny boys website couldn't recognise my address. Really felt like Johnnyboys pizza tonight too!!! No more ordering online for Johnny's. Will have...
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