KFC Mooroolbark — Restaurant in Melbourne

Bought dinner for the family here Anzac-eve. My "fast food" order took over half an hour, with no explanation or warning until I went to question it - and the explanation then was that there was a backlog on a particular item, which I wouldn't have ordered in the first place if I'd known. (Although I don't understand why they couldn't have predicted that it would be busy on the eve of a public holiday, and have planned accordingly.) Order was missing items (e.g. ordered 10 wings, got 5; missing chips; wrong sauces - etc. etc.). I completed the KFC feedback agreeing for someone to contact me, received a text saying they'd call within 48 hours...and almost two weeks later, still have not received a call. I've had mediocre experiences at this KFC before - missing items etc. - but this was terrible. Won't be going back there, and unless KFC generally can pick up their game on contacting people when they say they will, will be avoiding KFC in the...

31/10 8.45pm Eshay burger maker. Your skills are non existent and your body language stands out. Your rude incompetent. No wonder the service is slow I would suggest you go and get a job at a local tip where you can sort out recyclable goods and have that attitude you have towards your job.And go and learn how to make burgers the way kfc taught you to make burgers And if you have some sort of memory problem you should quit.. Your attitude and skills are well below average for representing such a great place always out of chicken and have to wait. 100% mismanagement . No cues. No lines still can't get it right. No tapkins. Food sloppy. There's no excuse considering the place is not busy. This is what happens when you have kids running the place. The owner needs to take a look at his workers. These kids are more concentrated on their social lives than doing there jobs. This place could learn a lot from Ringwood. By employing more...

As always the food at KFC was incredible, no surprise there. The big issue was the service. Unfortunately the self order stands have provided an opportunity to solely focus on drive through customers whilst completely ignoring walk in eaters. There was only one other person in there waiting for food when we walked in and somehow our order of 4 nuggets, three tenders and two small fries took 20 minutes. Meanwhile there was a very large flow of cars going through drive through. I worked at KFC for 7 years and sadly gone are the days where you order at the counter and the staff put your order together immediately. Ten minutes for an order was totally unacceptable so im not sure how 20 minutes is viewed, especially when several times I caught the staff leaning on the counters talking. Self order doesn't mean placing them at the bottom of the heap but sadly this has become common in the industry. Unfortunately this was the absolute...