Pie Face Truganina — Restaurant in Melbourne

I’ve been a regular customer since 2020 but am extremely disappointed with the new management at Pie Face. Despite multiple requests to adjust the self service almond milk (which is overly sweet), they have ignored customer feedback and made no changes. It’s frustrating when a simple request is repeatedly dismissed, especially when it impacts the quality of the drinks. Customer service should prioritize listening to feedback, and it’s disappointing that Pie Face has fallen short here. Hope they can take this seriously and improve their response to...

The store is selling expired chips and drinks, which is a breach of Australian consumer law. When notified about the expired products, staff responded in an unprofessional manner, claiming it is the customer's responsibility to check expiry dates. Under Australian Consumer Law, retailers are obligated to ensure that all food and beverage products sold are safe and within their use-by dates. The staff member behind the counter (who refused to provide her name) appeared unaware of these legal...

This is an updated review from my previous disappointment a few months back. The new hire, a Gursikh person (With Turban) has an outstanding customer service. We need more people like him in this country. God bless you brother! Keep up...