Pizza Hut Footscray — Restaurant in Melbourne

Have never met a more useless trio than the three that worked here the evening I am posting this review. I called in for a pickup order at 8.30pm. I showed up at 8.50pm and they had forgotten about my order. Told me it would take five mins. At 8.59, with one minute to go before the curfew and I had to ask them where my food was. The level of incompetence is unmatched. Who picks the people?

EDIT: Response to Meg - Thank you but no thank you to your generic response and your non-apology. Considering the other terrible reviews and what seems like fake-good reviews from Patel, you should be investigating the store manager and staff further. I personally will be taking my business to the countless other pizza places in the area than to deal with incompetence and your company's inability to provide quality customer service....

Aditya! I had an amazing experience at Pizza Hut thanks to the excellent service provided by Aditya. From the moment I walked in, they were professional, friendly, and went above and beyond to make sure my order was perfect. The staff member showed great attention to detail, kept everything clean and organized, and made sure I felt like a valued customer.

The food came out fresh, hot, and on time, and the customer service was outstanding. It’s rare to find someone who takes so much pride in their work, but Aditya truly stands out for their dedication and positive attitude.

If you’re looking for quality food, fast service, and friendly staff, this Pizza Hut location is the place to go. Highly recommend to anyone wanting a great dining experience with top-notch customer...

Just ordered from here tonight in store. They got two of the items we ordered wrong. We specifically stated we want "Honey mustard" wings they gave us "smokey bbq" wings instead. We asked for a half vegan margerita pizza and they gave us a "Super supreme" instead. It's not acceptable to be making mistakes like this when people are paying for what they requested and you not only get one item wrong, but two items wrong, when the names don't even sound alike. In addition to this, I tried to go on the link provided on the receipt to give feedback. When I went to the link, I was required to enter the "feedback code" found on the receipt. There was no feedback code to be found on the receipt. What is the point of asking for feedback when it's not even made accessible?...