Went and got some pizza with friends, grab the receipt and enjoyed our pizzas. When we got home and I was putting the receipt away we noticed we were charged for an extra pizza. Called the restaurant to ask about refunding this and was told I’d be called back. Days later no call back. So I call them again, he said yep will call you back. No call again so tried to contact again and my number has been blocked. Got charged extra for a pizza, didn’t get that pizza even and now the manager won’t even contact me. - Update, have received the money but ONLY after i posted this. highlighting the fact the manager BLOCKED then UNBLOCKED the phone number we called on. Cant be miss communiction, just annoyed someone they took advantage off finally said something.
Another update - manager has deleted there original response. Manager has continued to HARASS my friend and making multiple calls and texts a day. He claims to be very nice and refunded the money, money being refunded is true. But a reminder to anyone reading, this is after days of promising to call back, never doing it, and blocking our number. Only ONCE this review went up, did he actually action anything. Now begging for us to take it down, would rather people know exactly who they're...
Read moreOverall = Don’t bother 1/10 I ordered the Code 1 pizza (via the table barcode) only to be told 15min later “it’s unavailable tonight”. Ok these things happen. The inexperienced young waiter then updated my paid order to a cheaper Calzone pizza with no attempt to fix the difference.. few dollars don’t matter but it’s the principle that upset me. The pizza served to me was some sweet potato and leak pizza - not what I ordered. This pizza had no taste at all. I told the young waiter this is not the updated order he just looked at me and nodded his head. I was there in company and didn’t want to say anything. It wasn’t a delivery / take away order. And again, no acknowledgment that I paid for a more expensive pizza yet received something that I didn’t order and that was just not a good meal. Also drinks. I ordered an Italian lemonade $6 which was a glass of sprite. Italian lemonade comes in little glass bottles. Overall experience was poor, place was early quiet for a Saturday night. Food was...
Read moreOrdered the Margherita DOP, Sorrento pasta and tiramisu. The pizza was not cooked using woodfire so it didn't have the charred aroma but it was still very tasty with a lot of flavour from the tomato sauce, basil, olive oil and additional herb seasoning. There was a decent amount of buffalo cheese evenly spread, pizza base was nicely toasted and the crust was also thin and crispy. Sorrento pasta was baked fresh out of the oven, piping hot with plenty of cheese which was a mix of shredded mozzarella added for the satisfying cheese stretch and the drunken buffalo cheese for a more stronger cheese flavour. The napoli sauce was savoury and tasty with the cheese and had a bit of tanginess, pasta was al dente which was good. As for the tiramisu, coffee flavour was strong enough and the sponge was soft but still holds it's form with some texture, mascarpone was creamy and had a good amount of sweetness from the cocoa powder. Overall a tasty and...
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