Tramway Hotel — Restaurant in Melbourne

My partner and I went to Tramways hotel for takeaway. My partner has serious allergies. We asked for fir some really standard alterations to her meal to ensure she didn’t have an allergic reaction. When we got home it became clear that Tramways did not indicate which burger had the alterations and which didn’t.

We went back to Tramways to ask for clarification and it turned out both burgers had some of the alterations but neither was actually what we ordered or suitable for someone with allergies. The burgers we not really made again, some parts were mixed around to end up with what we ordered. The result being my partner wasn’t able to eat her meal.

People with allergies can’t risk contamination. Most restaurants actually understand this.

Additionally, after ordering, Tramways told us it would be 10 minutes but it was over 30 minutes. Throw in the trip back to Tramways, the total process took over 1 hour 15 minutes. I would not recommend this bar if you have any food allergies they just won't take...

Arrived at 7.30pm on a Friday night. The place wasn't too crowded yet, but we were informed of a 30min wait for our food orders to arrive. We didn't mind and proceeded to pay upon ordering our food and drinks. I ended up waiting an hour for our food to arrive, but once it did. My fish burger came out as a tofu burger instead. To my dismay, the service staff apologised and said they would replace it, but that ended up being another 30min wait. All in all, I waited 1.5 hours for a mediocre tasting fish burger which was pricey for what it was. The chips were overly salted and burger bread oily. I left the burger half eaten, and the wait ultimately marred my overall experience dining here- which is a shame, considering it would've been a great vibe.

We were also sat in the indoor dining area, but it had a very strong wafts of cigarette odour, which is strange, considering no smoking rules should've applied in indoor and outdoor dining areas. This pub has potential, but sadly a...

I made a booking for a table with instructions that we were coming to watch the gig, and was sent a reminder the day before asking to confirm (which I did). I turned up and no table had been reserved, and the only available table was right next to the stage and speaker. This was not suitable for my family as my kids were upset by how loud it was (yes my problem), but ironically the only other table available in the other room was “reserved”. The staff member I spoke with was unapologetic, and said she did not reserve us a table in the band room because the other tables seated 8 people (my booking was for 4). One of these 8 seater tables was occupied by only 2 blokes the whole time we were there. We had great intentions to enjoy drinks, dinner and the music- sadly this venue failed to honor our booking or offer an alternative beyond ear plugs for the...