What's Up Bowl, (Zaap Thai by What's up Bowl Restaurant) — Restaurant in Milton

This was our first visit and will be our last.

We arrived on time for a booked table at 7pm, only to discover that the half empty restaurant hadn’t clean the table we were to be seated at.

The staff member was very friendly and happily assisted us with our order, entrees arrived in an orderly manner. The octopus was tough as an old rubber boot, half way through our entrees our mains arrived. The waiter just stood there until we moved our plates so he put the mains down…

We have had the pleasure at eating all types of Asian food locally and abroad, sadly the food lacked flavour, it was very bland. If blindfold I wouldn’t be able to tell you it was Asian as it completely lack the beautiful fresh taste and favours of the southeast Asian area.

It was abundantly clear the staff were in a hurry to going home by 7.45 pm and there was a deep groan when we requested the dessert menu, while the lights in the other parts of the restaurant were turned off..

It is very hard to support a business that completely lacks service..

So if you want to dine at a fast food restaurant, with expensive bland food, where they want you gone before you start, we have found the perfect...

Absolutely ridiculous service. Came in on Sunday night at 7pm. We had a table of 10 adults but there was only like one other customer in the restaurant the whole time. Took 1 hr and 10 mins for all food to arrive - we only had one dish for each person and a few appetisers.

I ordered a nasi goreng which finally arrived at 8pm. It was not even a nasi goreng. Just some light red rice (mildly spiced?) with corn, peas and carrots and a big serve of satay chicken on top. Nasi goreng is meant to be brown!? The rice wasn’t even fried!? Why was satay chicken on there!? My husband’s pad kra pao was actually a very good dish. So can you imagine waiting an hour for a dish that was not only not the dish I asked for, but also tasted terrible and which was such a contrast to the dish next to me?

Was then charged a 10% “sunday” surcharge. There was signage about a 15% public holiday surcharge but nothing about weekends?

Not sure what happened tonight but extremely disappointing to come to a restaurant for it’s reviews only for the experience to turn...

Our meal did end up being very nice, apart from the very small Bun Cha Wrap (vietnamese sausage on a betel leaf). Nasi Goreng was delicious.

The GF menu is very hard to read and a bit limited. Given we were not familiar with a number of the dishes, the descriptions were important to work out what we wanted to try. And the GF menu on the back page of the menu with no descriptors was then really difficult to decipher. Can you please change your menu to simply add GF or GFO (option) next to these meals?

Eg. Butter chicken & Roti is not listed as GF due to the Roti and the waiter was determined to say that this dish was not GF (but could easily have been an option without the Roti). It was appreciated when we were leaving that this waiter did check with the chef after our meal and we were in fact correct... a bit frustrating though when your options are limited, and the staff don't seem that knowledgable themselves...