If you see a sign on the street saying "Maggie's cafe open" keep walking it's a lie. Do not recommend this place at all. We noticed a sign on the street "Open dine in or takeaway" we thought perfect for a takeaway coffee.
As we approached the front door there was another sign in the front window it also said open. We tried going in but the door was locked, we noticed a Gentleman behind the counter on his phone. We were a bit confused and tried again, the Gentleman finally looked up and unlocked the door and abruptly said "do you have a booking" to which we said no we're just after takeaway coffees. He then huffed and said oh yea I guess so.
We were a bit taken back, as we have never experienced that kind of service and I am guessing it was the owner. We replied no we will be going somewhere else. The Gentleman then replied something along the lines of no worries see ya.
I understand small business get busy etc. And of course staff should have a break, however he was not seating anyone, or serving anyone, there was no line up and there were only a few small to medium groups in the Cafe. It's not that hard to be kind as you have no idea what someone is going through. And it is not hard to say what he said in a nice way. And also don't advertise you do "takeaway" when you can't cope with making two small coffees.
We then went down a few doors to Nook and Nourish who not only make great coffee but their service was so friendly.
Glad we aren't locals as it would be so disappointing to live in a town with a Cafe giving service like they do...
Read moreTried to order online for take away, the app wasn't working so tried to call the mobile number, disconnected. Drove to the store to order in person, lady at counter was rude and disorganised. Told us our order would be an hour after the app said 30min. Gave an excuse that they must of had extra orders in between us leaving home, what, 3 min before? Absolute cop out. Drove back an hour later, to chaos, couldn't find our receipt, tried to charge us for someone else's order, then tried to give us someone else's food. After much deliberations it was determined that their useless staff hadn't even put our order in!!! Were told we could wait ANOTHER 15min for our order. If it would be ready in 15mins, then why did we have to wait an hour to start off with? We said don't bother and asked for a refund. Took a further 5 mins to try and work out the eftpos and then seems like they ended up going through their handbags to find cash instead. Then excuses from staff, and attitude about offering discounts etc. Not going to happen, not interested. Don't bother with these guys at all. Disorganised, rude, and full of excuses. Not...
Read moreWent last night for my birthday, very disappointed, menu looked great , I ordered steak ,prawns etc with lobster tail , sounded great , we were told just before meal came out that they had run out of lobster so they would throw in a few extra prawns etc (which the didn't) . I wouldn't of chosen that meal if it didn't include lobster but I wasn't given the option to change meal as meal was already being cooked. . My father wanted his fish grilled but just before his meal came out, he was told it couldn't be done that way , again not given the option to change meal. We weren't offered any $s off even though the main component my meal didn't even turn up. Also no toilet at the restaurant and you had to run across the road in the cold to use the public toilets. The owner served us and was abrupt and rude , really disappointed to...
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