4 Pines at the Farm - Hunter Valley — Restaurant in New South Wales

It is with profound regret, that, I needed to write to you about our family members experience today. After having travelled over 250 kms, and arriving at your destination, a point of high light of our anticipated travel, we were overwhelmed by the sadness of what we went through. Maybe, an oversight on our part, or, something, did not gel for someone. The truth is, and without prejudice, our visit was of great expectations. What we encountered, was totally out of left field. Why, I am still bewildered, as I’m sure you have worked very hard, to have maintained everything to be first class, visitors, and guests alike. What we as a group experienced was something else. A simple thank you, was not forthcoming, in any shape or form, none of our group, were there long enough to have consumed enough liquor, to have presented with abuse. That, was not any part of our conversation, but, open, selective ignorance presented. When, a simple “thank you”, is replied by the bar staff with total disregard, then, it was then deemed, we had outworn our welcome sadly. The food side needed a visit, so did the music played, could be looked at according to the type of venue, and atmosphere of the clientele anticipated, into the enterprise. It was decided, after a while, to not, endure further and to venture further down the road to another facility, similar to the one we had just been. To our amazement and complete surprise and contrast, we were met with such friendliness and compassion, it was so hard to digest. All in all, a great experience and conclusion was felt by all in our group. In conclusion, thank you for the opportunity of being allowed to...

I can’t help but feel as though we were a little catfished here.. the photos on the website definitely do not reflect the property as is. Property appears a little more run down that pictured and the rooms were aged and outdated. Not what you would expect from a “four star resort”.

Breakfast was in fact NOT included as advertised, rather you received a $15 voucher per person for each morning you stayed which of course doesn’t even cover a yogurt and a coffee. A few of the room/activity features that are listed on the website don’t quite match anymore.

Beds were uncomfortable, only 1 pillow each provided (no spares in the room as there normally would be) hot water was inconsistent every time we showered.

Our breakfast was just completely missed/forgotten the first morning even though we were the only ones there.. the staff responsible seemed pretty insincere when it came to apologizing about having to wait 45 minutes for breakfast (B+E Roll and yoghurt + Granola).

Came back to the “resort” on the Saturday night thinking we would have a couple of last drinks at 4 Pines so we didn’t have to drive only to be told they decided to close an hour early and refused service despite being advertised as operating until 10pm.

The best part of our stay was the horse riding at sunset.. Great service. Lengthy and worthwhile ride Although, I believe this may be a separate company that operates this activity from the property.

I definitely recommend the horse riding.. unfortunately I cannot say the same for the accommodation itself or the service/food from 4 Pines...

We had an absolutely wonderful time at this venue a few weeks ago.

First, I came in for lunch on a Saturday with some friends and we really enjoyed our lunch and drinks sitting on the verandah, taking in the beautiful scenery and enjoying the food. We then went over to visit the ostrich and other animals in the farm, which was a unique and fun experience. The animals were adorable and it was a nice change from what we would normally do when we go out together.

I enjoyed our stay so much so that later that evening my husband, son and I came back for dinner in the barrel venue, and it was spectacular. The service from our waiter (and everyone), was phenomenal. He went above and beyond to help with my seafood allergy and discussing my concerns with the chef. He was great. The food was delicious. I had the cornbread, mashed potatoes and side salad, which were all really tasty, especially the cornbread. I’m from Texas originally and we make and eat lots of cornbread and my husband said it was the best he’s ever had. My husband had the 3 pigs pizza, and again said it’s the best he’s ever had. He was still talking about it the next day. My son had the pork belly bites and kids fish and chips and he loved it and ate it all. The wine was also beautiful, which I had the Thomas bottle of Sauv Blanc. I’ll definitely recommend to all of my friends and come back again. Come to think of it, it was a friend of mine who suggested our group of girls go there for lunch because she had been before and enjoyed it as well. I’m so glad she...