Hungry Jack's Burgers Wyoming — Restaurant in New South Wales

I haven't been to Hungry Jack's for over a decade and it will be another decade until I dare to step into one of their stores. My first impression was the discarded Hungry Jack's packaging, all over the car park and there was only one bin.. which was overfilled! Because it had been over a decade, I wasn't up to speed.. in refrance to the menu. I simply asked the very young lady; What was the closest burger to a normal Aussie burger? She replied; Ah.. we don't have an Aussie burger. I tried to explain again, when she turned and left me halfway through my sentence and whispered to another young lady, who in turn.. came over to try to help. She too.. didn't know what was the classic Aussie burger. But helped me settle on the nearest to.. which was the Whopper with small chips, caramel shake and six chicken nuggets. While waiting I noticed that the benches had smages, were sticky and in need of a proper clean! I checked my order, as it was handed to me and found that the chips were luke warm, as was the meat paddy in the burger. I stood there.. waiting to be noticed. But all were facing the other way, having a great ol'e chat. I had to actually.. call out to be noticed! Excuse me..! Here.. feel the temperature of these chips. I had one on my hand, offering it to her.. to feel. She declined.. saying; I'll get you some fresh ones. Fresh ones! I thought to myself.. they should always be fresh or at least served hot! You see young lady; I've worked in the Hospitality Industry on and off for over twenty years! I continued.. now see all those chips scaterd around the chip bay? You should place them back into the bay itself, for that's where its the hotest! Furthermore.. the young lady who first.. didn't served me! She should of stayed with you, while you eventually.. thus correctly.. served me the nearest burger to an Aussie Burger! So in the future.. when an older person asked the same question! She already knows, she in fact.. has the product knowledge. For it doesn't matter what Bussiness it is! It's paramount to know your business and the products you sell. Not knowing.. not being able to explain to the customer or client, what goods you have and how good your products are. Whether it's fast food or an upper class international restaurant, cars, trucks or the toy section in K-Mart! If you don't know the industry your in and the products your to sell! Well.. you don't sell! Cause you don't know what your selling. Note: The onions were half...

After seeing some of the other whingy reviews that you guys get, I feel it’s time to show you guys some love. You guys are always reliable and provide decent food. For the one time where I got the wrong order due to miscommunication on both our parts, you guys were quick to correct it (I would’ve eaten the incorrect burger anyway except it contained Jalapeños, and I can’t eat chillies since evacuating Central Station after a pepper spray incident about 10 years ago which had me wearing an oxygen mask and other undesirable symptoms like coughing up blood, from ingesting the pepper spray, otherwise the burger still looked great! 👍).

Your staff are kind, welcoming and very accommodating. Never had any issues with any of the staff. I think you guys are doing something very right in hiring the people you have hired.

I was also nervous about ordering delivery tonight, not because of you guys, but I have just been sceptical about ordering the delivery of food from anyone other than a pizza place. But pleased to say, I had no issues with that. I’d still prefer to get it myself, but unfortunately, I’m currently car-less due to a potentially major defect with my new car, which is currently being repaired. Still though, I was thoroughly impressed by how well the order arrived, and was even more impressed that the coke hadn’t spilled. Well done to whoever packed it, and well done to the driver who delivered it!!

As a side note for these other peeps who order delivery; I recommend keeping an eye on the map and if at all possible, be ready at the front of your location. The drivers appreciate you waiting for them as it makes their life easier, as well as the fact you can get your order in best condition as possible. Everyone wins that way! I’m grateful that the drivers notice this small act and genuinely appreciate the minor effort on our part, just by meeting them at the door after keeping track of the map.

So once again, thank you for looking after folks like me who are simply, too lazy to cook and over eating frozen, microwaveable meals. Keep up the good work and shun the non-believers; sssshhhhuuuunnnn! (Charlie the Unicorn 🦄 reference, look that up on YouTube. It’s trippy, but if you’re having a bad day, it’ll have you...

Disable toilet almost overflowing with EW. Was informed staff new this, but didn't see fit to put out of order on the door. Left it for customers to walk into and never be able to unsee the image that confronts them. Staff said when I opened the door and seen it I should of just closed the door and walked away. I shouldn't of had the opportunity to see that. They knew, they should of put "out of order" on the door. I brought it to their attention because, surely they can't know. They knew. They told me they knew. I think a recap of training on how to deal with toxic biohazard eruptions in the toilets would not go astray. I asked (like a Karen) for a number. I was told to look it up online myself. And incase you are wondering. No, we did not order food after this. I lost my appetite. I know they are young. My intention is not to personally out anyone. I did take note of names. I hope they get trained and educated. I don't want any individual to get into trouble. I'm proud of them for working. I'm sure they are good kids. My daughter still wanted an ice-cream. I asked if they would give her one free of charge cause they should of prevented myself or anyone from walking into that. I didn't want to pay for my experience as it was horrific. They said no. She got an ice-cream else where. I can't eat. Hope they read this and next time asked for a number they oblige the customer and not tell em to find it themselves on line. That comment made it bigger than it had to be. Oh and "it's only been like that for 5 minutes" didn't impress me either. Next time I'll go to...