We had great coffee from here on the Saturday so we decided to go back on the Sunday, I ordered an iced latte but did ask for it in a medium takeaway cup because I really don’t like a lot of milk I like it to taste strong and often the iced latte cups are to big, I was told that she could add extra ice to the iced latte and I said okay, I thought she understood that I didn’t want a lot of milk but when it came out I had just received a regular size regular ice, iced latte I don’t like complaining so it took a bit for my to try and ask for it to be remade and when I finally did, I’m pretty sure they just tipped out some of the iced latte and gave me back the same coffee with more ice added… it was still pretty weak like drinking milk, I was a little sad but I took the coffee anyway because I didn’t have the guts to go back again, but I really don’t think I was asking for anything to complex, just an iced latte in a medium takeaway cup so it tasted a little stronger I’m writing a review in the hopes that someone will see this because the customer pays for the coffee and should be able to...
Read moreI recently visited this cafe and ordered the "hash stack" which was supposed to include 3 hash browns (it’s clearly stated in the menu). However, I was only given 2. When I brought this to the attention of our waiter, she refused to give another hash brown and instead, informed me that the menu had been recently changed and now only includes 2 hash browns.
I'm disappointed that the menu didn't reflect this change, and I feel like I was misled into paying for something that I didn't receive. It's important for a restaurant to be transparent about their menu offerings, especially when changes are made. It’s also important to mediate the situation as necessary instead of giving it’s customer another excuse.
Overall, I was disappointed with my experience at this restaurant and would caution others to double-check their orders and the menu before...
Read moreThe service (and food) was incredible! My baby is breastfed & has a soy intolerance so I am unable to eat soy. It makes it very hard to order out. We were camping in Canungra over the rodeo weekend & didn’t organise brekky for our Sunday morning departure, thought we’d just stop by in town. Usually staff aren’t very enthusiastic to help me find what I can eat on their menu but the ladies at Bean In went above and beyond for my very hungry breastfeeding self. Thank you so much for being so willing to help & for making me a delicious, fresh, balanced brekky. My brekky roll was delicious, and I could tell the ingredients were all great quality &...
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