McDonald's Townsville Thuringowa — Restaurant in Queensland

Surely these have to be the worst franchises in Australia! Need to be investigated for fraud or checked for brain cells! We ordered multiple items here on lots of occasions but have recently been going elsewhere as they always miss items that you have paid for! Normally burgers! Surely it must be a company, manager policy because no one could be that repeatedly inept and incompetent as this crew across multiple shifts any different months! Honestly if there was a local abundance of chimpanzees to use they would manage to put the right number and correct items in a bag! Clearly useless and hopeless staff led by hopelessly useless management! Avoid like the plague and spend your hard earned...

Ordered two large meals and some nuggets with sauce. Sounds simple, right? Not for this store — here, that's considered a complex logistical operation. Ordering sauce? Don’t bother. You’ve got a better chance of finding Bigfoot dipping fries in sweet and sour than actually receiving what you asked for. The two meals arrived looking like they'd just completed a rollercoaster ride. Burgers tilted like they’re trying to escape, and fries? Missing in action — again. Honestly, the vibe from this place screams, “We stopped caring in 2019 and never looked back.” If there’s a customer service award for bare minimum effort, they’ve...

Not even worth 1 star. This place is a constant joke. Go for the convenience and it's not at all. Stand there and wait 10mins for an order to get home and missing food from it. Having to go back constantly. This place needs undercover boss there daily. Drive thru isn't any better. Given wrong order or asked to park for 10mins and have staff come ask what my order was. Either end up with watery drinks because you sat there for so long the ice has melted or having to go back and home to the food you did get, cold. Seriously considering the drive to kelso just to get...