Appalling service, the manager there is especially rude.Talks over you and raises her voice, very unpleasant and unprofessional. I Order from them online when the other subway locations are not delivering and whilst the delivery services I use are outstanding somehow the staff are unable to make my orders correct. I have allergies and they just disregard that altogether, it’s quite frustrating. I literally cannot eat the food.This is hands down the worst subway shop in Townsville. They do not care about their customers, as I mentioned above the manager at this subway is very rude and condescending she appears to not care that her team members got my order wrong potentially putting my life at risk. She placed the blame on the delivery service and would not take any responsibility and refused to listen to what I had to say. She cut me off and spoke over me. Overall, I would strongly suggest people go elsewhere to enjoy their food, I would recommend north ward as they are much much, much better than...
Read moreOrdered through DoorDash, called 14 times in the span of 15 minutes finally got an answer it did not sound busy in the background, the girl was so unprofessional when she first answered the phone did not even get a hello nothing, I asked for some of my salads toasted she sounded so unhappy about my request and then she said that they are out of meatballs like if I hadn’t have called so many times what would I have gotten instead? I used to work at subway and I asked her how are they out of meatballs when you don’t close for another 2 and half hours? She then said well we can heat some up for you like seriously? Only when I get upset and mention that I used to work there you suddenly have some? When my order arrived it was so messy like the meatballs had failed out the back of the sub literally had to eat it with a fork n knife, didn’t get our cookies. Went to call again and no answer. And I wasn’t going to call them 14 times AGAIN if you don’t like...
Read moreI had takeaway often. Ive found that sandwiches taste different due to who makes them. 1 subway does not taste like another store. If you visit regularly and a server doesn't feel like making yr sub (cause yr vego&picky about what you want on yr sub) they will Hide out back. Making you wait ages for other servers2finish. This has happened on so many occasions i just stopped going. All up a good store if you want a bite. Good food,fresh ingredients, good parking, decent prices - spoiled by...
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