Call it unhealthy, call it an obsession, I don't care; past six years, every Friday after work, across three different country towns in two different states, it has been my routine to drop by at KFC and order 10 wicked wings regular meal (coleslaw instead of chips, pepsi max to be specific…) on the way back from work. In country towns with not a lot of other alternatives, things like this easily becomes something to look forward to at the end of the week. But my routine stops here, and it stops at Renmark KFC.
After seven months of frequenting Renmark KFC, I have reached a conclusion that this place is not worth anybody’s time. Quality control is so poor that every Friday the wicked wings taste different, with a few instances of burnt oil or cold chicken. For the first time in my life, I started counting the chickens in my box as I leave because quite often my box would be missing a piece or have a piece replaced with some chicken tender or whatever without consent. Stock management is so poor that at prime dinnertime I have been repeatedly told that what I want is not available; not a surprise you want when you need to drive 20km from Berri just for a visit! In-app order, which only rolled out for Renmark KFC this year, changes so frequently without any notification; it’s like every week I’m opening a menu of a different restaurant!
Visiting fast food restaurants, which in big cities you would often do purely for the sake of convenience, becomes a pretty big occasion in small towns. I even had a client in Lameroo who forsook his medical appointment for his monthly Renmark visit for KFC. It is such a big event for folks in those small faraway towns where there is nowhere else to eat out. Renmark KFC should really up its game for the status it holds in many...
Read moreStaff need to be better prepared at peak dinner times with stock. Asked to drive around to carpark from drive through and would be brought out. After the time we were advised it would be out, still had to go in and waited futher. Freeze product was not frozen when given in drive through, sliders were basically just a mush of sauce. When finally given bag- burgers and sliders were on bottom with boxed chicken on top. So much oil in the box it had already dripped all over the food and completely ruined/compromised bag in just the time the staff member had walked from the back bay to front counter. Staff did grab another bag which I then repacked while they cleaned the counter. Seemed as though the only staff member who knew what they were doing and was onto the fact they had no popcorn chicken, no chips and no chicken pieces and other product was a young woman with bottle blonde hair at front counter. Improvements need to be made. The young red head at the drive thru was trying her best but seemed overwhelmed understandably. With all that, atleast the zinger burgers...
Read moreI went out today with modest hopes: just some fries, nothing fancy. What I received was a box of what I can only describe as potato casualties—limp, lifeless, and buried under an avalanche of salt so aggressive it could double as a winter road treatment. One fry in particular caught my eye. In the photo, he appears to be mid-existential crisis, possibly contemplating escape from this over-salted purgatory. Poor guy looked so overcooked and underwhelmed, I wouldn’t be surprised if he no longer identified as a potato. Honestly, I felt bad eating him. Not because he tasted bad (he did), but because it felt like interrupting a moment of personal reckoning. If you're into culinary nihilism, this box might be your vibe. Otherwise, consider this a...
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