Do you want to be yelled at by staff for no reason? Then this is the place to go! Me, my boyfriend and family came in around 1:15 to order some food. We were being served by a young girl who seemed nice. However the lady that kept yelling at us and interrupting must’ve been the manager. It started off by my boyfriend just asking for no pickle on the burger and the ‘manager’ or whoever that lady was yelled out (it doesn’t come with pepper anyways) and the cashier corrected her and said “he said pickles” anyways.. it’s just rude to interrupt the cashier and staff abruptly like that. Next thing was my boyfriend asked if we could get extra seasoning/ salt on the chips and the lady just kept going off at us, interrupting the cashier and just yelling in such a rude tone! She said “we can’t put seasoning on it because of covid reasons and we give you the salt and pepper and you put it on yourself” in such an impolite, ill-mannered way. By that point I was annoyed and I said he’s not even getting angry so why are you yelling at us, and she started saying sorry.. but to be honest I don’t think we should’ve been treated that way at all for no reason and by the rest of the reviews I can tell the management are rude to every customer and staff member that’s there. If I could I would give 0 stars, I have never in my life experienced staff so rude. You guys need to do something about how these management or staff or whoever they are talk to their customers it is going to ruin your business. We were very tempted to just walk away and go order somewhere else but our other family had already ordered. If the staff can treat people this badly with zero remorse they can probably tamper with your food....
Read moreI ordered a chicken schnitzel burger and chips from here and was appalled at the size of the schnitzel they put on my bun. The schnitzel was dry and cut in half it didn't even cover half of the bun. I went back to the counter and politely asked for a another piece of schnitzel because it literally was that small. The person behind the counter became abusive with me stating that their portion sizes were always that small. I asked to speak with their manager and asked him for a refund as l wasn't happy with my burger and l hadn't eaten any of it or the chips. The manager was extremely rude and abusive with me and told me that they don't do refunds. I've read a bunch of other peoples reviews on this place and a lot of them say how rude and abusive the staff are here. You couldn't pay me to eat at this place ever again, extremely rude and unprofessional. Trust me don't waste your time or money with these clowns unless you want to be ripped off and...
Read moreHave personally never eaten their food but was assisting a client with a disability who ordered their meals in my presence. Zero issues ordering and was confirmed - cashier does not fully listen to client and charges for one meal but only wrap (without a meal) which we didn’t not pick up on as we are not familiar with ordering here. $34 later, meal and wrap arrived. We discussed with cashier who is argumentative rather than listening when I mentioned my client was being supported to order independently. I paid the extra $9.50 to make it a meal and promised him we would pull not be returning as the customer experience was not helpful for someone who needed a little more patience and listen than the business would offer.
Client then complained their chips were soggy and cold but did not want to deal with cashier again. Do not recommend them for food not...
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