I ordered dinner Saturday 06/09/25 at 8:49pm from the KFC website at the Buderim store (That closes at 10pm), ETA for delivery designated to Door Dash was 9:20pm.
Just before 10pm I call the driver, it said the number can’t be used anymore. I txted the driver and got back an automatic txt back saying the same thing and to call Door Dash.
The Door Dash customer service said it would be here by 10:15pm, No apology. 10:18pm no delivery and an ETA of 10:32pm and growing later each time on the tracking. I called Door Dash back again who told me that it isn’t actually being delivered now as KFC is closed – This is ridiculous. I doubt anyone would have told me unless I called back.
We worked from 9:45am until 6:30pm, At 10:50pm on a Saturday night, We were starving and pulling apart my cupboards.
I previously contacted KFC through the complaint’s portal: TWICE – No response.
I was given a reference number from Doordash, The Doordash representative on the phone, Pamela, said she had escalated the complaint to KFC for compensation and have had absolutely no acknowledgment from KFC. This is not the first time this has happen to myself or my partner without any...
Read moreAbsolutely wonderful. I just went in and got some food at 8:35 at night, while on my way home after a very long day. The guys there were instantly polite and cheerful, especially for a workplace where lots of people seem to just want to finish their shift and get out. They greeted me with the biggest smiles from everyone there, I ordered, and they even checked if I wanted to change the standard drink that came with the meal, which being the introvert I am I would not have asked about. And had the food ready in under 5 mins, quickest wait time I have ever had at any fast food place at any time. Yes, it is late and very quiet but still, amazing service and attitude, especially from the lovely guy who served me. Big probs to the team. You are amazing and keep shining like you were tonight. I will...
Read moreHonestly this was the worst most disgusting kfc I’ve ever had I drive 5mins down the road to the park to eat and was horrified when I lifted a piece out and the oil literally dripped off it looked at my other two pieces and they were the same dripping with oil, the batter on the outside was nothing but a gluey mess and fell off not one bit of crunch, the chips were wrinkled and stone cold the only thing I could eat was the bun and the potato and gravy the rest made me sick to look at let alone eat, I’ve been to Maroochydore before and was never serve rubbish like this a total waste of $ 13.95 never never again and it’s probably done me some good it the long run as it’s put me off...
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