I stopped in today and asked if they had a cheese and tomato toastie without bacon, since Iām vegetarian. The lady at the counter was so kind and said she could make one for me as it wasnāt busy. I even told her Iād be fine with just a coffee if it was too much trouble, but she insisted it was okay, which I really appreciated. While waiting, the manager/ older guy kept interrupting, repeating āwe donāt normally do that,ā and making comments that embarrassed her in front of me. He then said they didnāt have the usual bread and asked if Iād want another type, which was fine ā but he kept going on about how they donāt do custom orders and while I was waiting quietly, he asked me again if I worked there ā implying that Iād only deserve this āspecial treatmentā if I was staff or a regular customer. It came across as rude and dismissive, and unnecessary dragging on the matter which made me feel really uncomfortable. The only positive was the lovely service from the lady who took my order. She handled it really well despite being put down by her manager. Unfortunately, his behaviour overshadowed what could have been a...
Ā Ā Ā Read moreI have been a loyal muffin break fan for a while now and I am impressed with the quality of service and the muffins. There is really cool employees who wear crystals so they must be really cool people and they give me good vibes. I love the gf muffin, when it is heated up it is perfect. The coffee is pretty good, majority of the time there is enough caramel syrup in my iced latte which is good. The majority of iced lattes I have ordered have...
Ā Ā Ā Read moreAbsolutely delicious muffins and great quality coffee⨠I had some trouble with the online app regarding a fee birthday muffin but the staff was super friendly and helped sort it out super quick. Been there twice this week and the staff are absolutely lovely and I will definitely be returning šš i highly...
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