Arncliffe Cakes — Restaurant in Sydney

My wife have ordered a custom cake for our daughter’s 3rd birthday. The lady have offered a number of cakes from her catalog with pictures my wife chose the pink/white tall cake which she liked. We never received call that cake is ready. When we arrived the lady took over 10min to bring it out which made me suspicious. When she brought it it had very sloppy writing and did not fit in the box. My wife said straight away that it does not look like the picture at all. I asked for the picture and it was clear that this was completely different cake only the pink colour the same, it was most likely decorated in those 10min. The lady was very defensive straight away saying that the pictures can never be exactly the same, she does not have ingredients and that we did not confirm with her if all the decorations will be the same when we ordered. In addition to that we apparently were the first customers to complain that the cake does not look like the picture. So all up it was obviously our fault and because we are such rude customers she quickly took away our cake and gave us refund. I have tried to reason and explained to lady that we would be unable to order another custom cake from anyone as the birthday is tomorrow but she did not want to listen to such rude customers or help them and at any point did not admit any fault of hers. Dear public you be the judge of my rudeness and fairness of...

15 mins ago I bought a lamington cake which was clearly labelled as $10. First time here so I asked the woman working if they accepted card, she said sure. Behind her is a sign stating all eftpos payments must be minimum $10 and incurs a 50c surcharge. 50c for my $10 purchase already breaks ACCC rules and can be reported (should've been 15c [1.5%] max according to their website - excessive surcharges have been banned by ACCC since 2017). That's not even the issue here. When handing me the eftpos terminal I noticed she did not want to reveal the figure she entered. Once paid I receive a notification on my phone saying I have been charged $12 - when confronted the woman lied and said "oh the cake IS $12" even though it was clearly labelled $10. I hope the extra $2 u stole from me was worth the 1 star review. On top of that she did not provide me with a receipt as she knew she was being dodgy. Go...

Not an honest business. I ordered crispy roasted pork belly baguette in Vietnamese, the boss lady nodded and asked me to wait. After receiving payment, the boss lady got a baguette and filled all the vege before giving it to her husband, he then went to the back to put the meat in, then came back to the front and gave it to me. Only after having a bite did I find out it was not crispy roasted pork, the filling was pork strips that were battered and deep fried, not the proper crispy pork, the boss lady could just tell me they didn’t have it but instead they lied. The fried pork strips definitely weren’t worth $10. Im Vietnamese and it is disappointing to see some Viet do that....