Gata Thai Restaurant — Restaurant in Sydney

Where to start…

Service: Called them to book a Mother’s Day dinner, and they made themselves sound like they were booked out when I asked if we could walk in around 7:30/8 as we weren’t sure what time we’d make it in by. We got there, restaurant was very empty. Just us 5 there. restaurant was in a hurry to feed us and get us out of there. This was the shortest time we’ve spent on a meal as a family, literally 30-40min only. They were also in a rush to clear out our plates no mention of desserts on their menu or by the waitress, so when it came to desserts, she refused because the kitchen closed at 8:30 and we didn’t ask before. the kitchen staff are extremely loud in their conversation, the ambience is really bad and at times I couldn’t even hear my family talking this may be personal opinion but if I’m having dinner, I don’t want to be sitting right next to someone sweeping and mopping the floor. Ruins the vibe.

Food: not vegetarian friendly! In a world where restaurants have more options to cater to vegetarians and vegans, and especially where I’ve been to other Thai restaurants who’ve been able to cater to my request for a structure vegetarian meal with no meat, seafood or egg inclusive of sauces, these guys did a terrible job. You could go to an Asian supermarket and find a vege “oyster” sauce and stir fry sauce easily. Whoever said gata thai was great taste and value for food was clearly lying. The pad see ew were just boiled bland salted rice noodles + boiled vegetables, not even as much as pepper or soy sauce was added to add even the slightest taste dimension. Same with the chilli basil noodles, friend rice and cashew nut stir fry. (Tip: go to Pear Thai thornleigh or Noodle hut Cherrybrook instead if you’re after taste, value, and dietary accomodation) the curry puffs and spring rolls just passed in taste, and honestly I shouldve just ordered a bunch of them and called it a night.

This was the most disappointing Thai experience...

Food presented well. A little tasteless, but very colourful. The highlight for me, being a fresh chilli lover, which generally is catered to at Thai restaurants, I was most definitely disappointed. I asked for fresh chopped chill, received jarred pickled chopped chilli.

I then asked the next waitress for perhaps a whole chilli. I was told there is none. I then asked for the fresh chilli that was chopped up and placed on the barramundi, to which I was told, they don't have any. Funnily, that chilli is part of the dish. Does that mean no more servings of Barramundi?

I would not usually share such an experience, but when I saw that I got charged 0.50c for the "fresh" chilli , I decided to bring it to the attention of the till staff, Pat who shouted at me. I very jovially advised her that the chilli I got was not fresh to which Pat confirmed, "the restaurant does not have any fresh chilli." It wasn't about being charged 0.50c, I was just chuckling over the fact that it said "fresh chilli".

That was funny, because I was charged for fresh chilli. Go figure. I wonder what else may not be fresh here... mmmm

Oh yeah... weirdly, we got hit with the bill, without the choice of wanting dessert. That was strange. Came home and had good ol'...

This place used to be good, very good!! What has happened? Advertises 10.00 pm closure. Got there at 8.50 pm, staff refused any further table orders after 9.00pm. Insisted that they could not serve desert after the main and had to order and serve the desert at the same time as the entree’ and the main. The waiting staff were extremely pushy to the point of being rude and extremely inhospitable. They were in so much a hurry to close shop and go home, they insisted settling the bill at 9.25pm with 35 minutes to spare from the advertised time. No cutlery was served and when we requested it was brought bundled up and left on the side of the dining table and then we asked for a carafe of water, twice , which was never served. No serviettes were given either. It was so inhospitable that we did not enjoy the meal and wowed never to return. Once, a great restaurant, but now on the verge of collapsing due to poor service. One point!! the food we ordered was tasty. However, will never...