Hungry Jack's Burgers Guildford — Restaurant in Sydney

It's rare I write a negative review as I know how much they can impact on businesses. I hope these guys can improve and get 5 stars. I come here regularly after sports and the service is just as poor every time. Staff not trained well and I take it manager doesn't take their training very seriously.

I waited 15 minutes once for a frozen coke despite having nothing else in the order. I actually think they forgot about it. I nearly walked out.

Almost every time I've come here, I pay cash and they don't have enough change to give me. A girl operating the till told me we don't have $1 coins is that ok. I had to explain to her actually no it's not ok - $1 is too much money for me to be out of pocket. Same thing happens week after week with my friend who comes here and they said they don't have 10c or 5c change to give him. Lots of people still pay cash these days. Keep enough money in your till. Week after week this keeps happening.

Despite being a repeat customer, I am no longer going to come here because the service is so poor. I don't think it's the fault of the young staff but probably potential mismanagement. Sorry guys - you're losing customers. Pick...

I visited this place just now, with my family of five, including two senior citizens and ladies. We arrived at 7:45 pm, placed our order, and then discovered that the restroom was closed. When we asked for access to the restroom, we were informed that it was being cleaned and couldn't be used. However, when we insisted, we were given the baffling response, "Our higher management is visiting tomorrow morning, and we have to keep the toilets clean."

This left us questioning the purpose of your restroom facilities – are they for the convenience of customers or solely to impress higher-ups? This situation was incredibly frustrating, especially considering some of our family members are diabetic and required urgent access to the restroom.

The level of customer service we received from the ladies at the counter was, frankly, disappointing and their behavior was exceptionally rude. We believe that providing basic amenities, such as a clean and accessible restroom, should be a priority for any...

I went the other night for my dinner, it was around 7:30pm and we stayed no longer than 8:15pm. We were the only customers in there and it took the staff 15 minutes to even come and get our order and yes they saw us they just decided to ignore us. In the back they were chucking water around and screaming and just overall being loud. But When I finally got my food the chicken was over cooked and bland but it was late and they might of been tired so I didn’t want to complain. While eating my food they kept screaming and being really loud i just kept my head down but this one time they ended up throwing something and it startled me so I looked up because I’m trying to eat and what was that noise? Well they noticed and started to point at me and laugh and we’re making comments about my face. I didn’t end up catching their names but the main girl was the girl with the head scarf. Don’t eat here unless you want bland food, insults made at you and overall a...