Ordered the kids meal first ordered one set of pancakes was going to spilt it between them and ask for a extra plate took 40 mins to get the pancakes as the chef burnt the first lot so had to start again two plates came out they they spilt the pancakes for us which was amazing. Kids hated them it was supposed to be triple stacked and only one came out on each plate. Then ordered for adults 3 meals after around hour and half we ask was the meals coming soon they said they forgot to put the order in we were the only people in there the whole time. We said don’t worry as we had to go the hospital for an appointment so didn’t have time to wait around for them to cook. Went to pay for the pancakes and they charged us for two and a orange juice we never got they even asked us how was everything we said well we didn’t get our meals after 1 hour half they said ok no worries didn’t even say sorry and try to charge us extra on pancakes and drinks.
How this cafe has 4 stars must be fake review.
Great coffee bad...
Read moreHey guys, just wanted to say this cafe is by far the best cafe, I don’t usually drink coffee but i decided to try the iced caramel latte and it did not disappoint. The blend was smooth and had the perfect amount of sweetness. I also had the steak sandwich on Turkish bread and it was perfect, the steak was nice and juicy and the onions were perfectly caramelised and the whole sandwich was like an explosion of flavours and can’t forget how perfectly crispy the chips were. Customer service was amazing, the girl that served me was really sweet and I really felt like I was being taken care of by the way she was serving me, she even complimented my nails. Overall my experience at Lena’s cafe was an absolute 10/10 and will 100% be coming back and I will definitely recommend this cafe to all my...
Read moreI had the most amazing experience at this coffee shop today! As someone visiting Bankstown for the first time, I was a bit unsure about where to go, but Sammy, the barista, really made my visit unforgettable. From the moment I walked in, Sammy greeted me with a warm smile and made sure I felt comfortable. I was unsure about what to order, but Sammy patiently listened to my preferences and recommended the perfect coffee. The result? A delicious cup of coffee that hit all the right notes! Beyond the coffee, the customer service was top-notch. Sammy went above and beyond to accommodate my needs, and I could tell he truly cares about creating a great experience for customers. I’ll definitely be back – this coffee shop has earned a...
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