McDonald's Menai — Restaurant in Sydney

One of the worst experiences of my life. Especially when the so called ‘manager’ said I was harassing them.

It started off with me going into the restaurant, it was quite lovely until I went inside the toilets. Absolutely disgusting, urine and poop all over the toilet, they also had no soap!

I went up and ordered my food, the person serving me had no emotion (like all Maccas workers). Whilst I was waiting for my dinner to come out I was watching everyone else’s food being made. I then see a worker carrying a medium fries over to a brown paper bag and the whole top of the fries fell onto the ground. One poor person had to pay money for 3/4 of chips! Unfortunately that person was me.

They called out my number so I grabbed my food. Chips all over the bottom of the bag! I had ordered medium fries, hamburger and a medium coke. Surely nothing could get worse. It did. I tasted my coke and I could barely even taste what I ordered. It tasted like sparking water with a pinch of coke, my friend has also ordered a coke so we decided to compare each-others drinks mine was white and hers was the colour that a coke should be.

I was quite annoyed by my experience so I decided to call up the restaurant to say how I really felt (btw this was the day after). I told the worker how I felt and she said I was prank calling. What a way to speak to a customer! She then hung up on me. I called back as obviously as I was not finished with my conversation. I asked for the manager and apparently she was the manager. I don’t think managers should be acting this way!! I said “I don’t like being hung up on, and the way that you’re being is really rude. You should know customers are always right” She then said “That is incorrect. I’m going to hang up right now and if you call back I will call the police. This is you harassing us at this point.”

I am extremely disappointed in this generation of teenagers acting like they rule the world and control everyone. If I have a concern I will tell you and if you can’t hear me I’ll find a way for you to hear what I’m saying. So…to that ‘manager’, you should be fired and realise that life is much harder when you don’t work at Maccas, I will tell you right now no one will want to hire somebody with as much...

I wouldn’t even give these people half a star I ordered Uber eats for a reason so then I don’t need to drive though the drive though or pretty much leave my house. These people couldn’t even check an order before the Uber driver delivered it to my place. The driver drops of my meal at my door I checked and it was only half a meal! it wasn’t just a burger and a drink it was at least 5 burgers and 20 nuggets that was missing from the whole order how can they forget that? I then ring them to tell them what had happened Not only was she so rude over the phone but she told me it wasn’t her fault and she isn’t responsible for this it was the Uber drivers fault for not taking the extra bag She then told me I could either complain to the Uber company and get a refund or come and pick up the rest of the meal. I told her I wanted my meal not a refund she told me then I had to drive if I still wanted my meal! I drove there to pick it up when I arrived there I had three people ask me what I would like to order after I had already told them that I was the lady over the phone that didn’t get the rest of my meal in the Uber delivery After I finally received my meal I told the manager to tell her 10 workers behind her to check the bags they give to Uber drivers before they leave the shop She then told me that it was the Uber drivers fault for not taking the bags. It’s a staff problem and if it doesn’t get fixed then it’s going to keep happening Please get your staff to read the dockets and check the bags. If Myself and others are complaining then do something about it, it might make others trip more enjoyable as I will not be returning. Do yourself a favour and...

I graciously hopped out of my personal vehicle and my eyes were immediately drawn to a disturbing sight. What was that sight you may ask, the sky. I slipped on a cheeseburger as soon as I stepped out of my vehicle. This is not the end of my trauma at this Maccas. I picked myself up like the strong women I am and walked to the entrance, and what do I see? Another cheeseburger on the floor. How do these burgers get on the floor I asked myself? That’s when I saw it, a quite tall, tan girl with dark wavy hair throwing cheeseburgers out the drive through window. 😡 One hit the lady in the car, poor woman I thought to myself. I walked up to say something and she threw one at me. Disgusting service and I was terrified she was so long I thought slendeman was reincarnated. I continued on my journey and to my surprise the food was pretty dashing. I was sitting eating my food peacefully facing the children’s playground. That’s when I was faced with a shocking sight, a child with no pants on. Seriously parents put a leash on these children I don’t want to see bum naked kids running around and rubbing up on all surfaces in sight while...