Subway Arndell Park — Restaurant in Sydney

Absolutely appalling customer service with a complete lack of basic manners and respect for customers. The staff, both physically and verbally, displayed shocking ill-mannered behavior. The woman taking my order was astonishingly arrogant and clearly clueless about dietary restrictions, including gluten-free options and celiac intolerance. She had no understanding of essential protocols like changing gloves, using a clean board, or a toaster liner when preparing gluten-free wraps. When I pointed out these mistakes, instead of apologizing and correcting her actions, she responded with an attitude and continued making the same errors without a hint of shame. This level of disregard is unacceptable. It’s clear that despite numerous negative reviews, there has been no attempt to improve their customer handling. I will be reporting this disgraceful experience directly to Subway’s...

Stopped at this subway today to get the value combo. It came up on there electronic screen. It was for a six inch sub seafood or veggie sensation 390ml drink and cookie for $10.00 She kept waiting and watching it on the screen .i said that’s the deal there the 10.00 value one. I found her to be very very rude She told me that was only for subway members, I said I got the deal twice last week at a different subway and had no trouble getting it. Will never go back to this subway Ended up stopping at kingswood subway WOW what a difference The whole staff were so friendly , I asked can I get the $10.00 value combo and the answer was of cause. This is the sign on there electronic board that came up. And the shop I went to had it on there...

I ordered food from this restaurant today via Menulog. Firstly the driver was 25 mins late which is unusual since the restaurant is 5 mins away. Secondly, the sticker on the paper bag was undone which was also strange. Then when I took the subs from the bag, the stickers were loose on these aswell. The food had obviously been tampered with by the driver. When I rang the restaurant to complain, the lady told me to complain to Menulog when actually Menulog instructs you to ring the restaurant. So this lady didn’t want to take any responsibility or replace the food. What a horrible store with no compassion or integrity towards...