The Signature Cafe — Restaurant in Tasmania

I ordered a coffee with Lactose free milk as I am lactose intolerant. They wanted to charge me 70c extra. I spoke to the man making the coffee who happened to be the owner and asked why they charge so much extra and that I thought it was wrong. He argued with me about it and told me I had a bad attitude. That is no way to treat a customer because I believe in the motto that "the customer is always right." He then refused to make me a coffee. Fine I thought, I'll just go down the road to another cafe. When you treat a customer like that, don't expect them to come back or leave a...

During a recent visit with a friend, we were asked to move from our chosen table to a smaller one shortly after being seated. This felt unwelcoming and disrupted our experience. While I understand restaurants need to manage seating efficiently, the way this was handled made us feel uncomfortable and less valued as customers. The staff could have explained their seating policy more courteously or perhaps offered us the option to stay if we ordered more. Otherwise, the coffee was ok. I hope management considers how table reassignments affect the customer...

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“Signature Cafe in George Town is a true highlight of my weekly delivery run. Fiona, Darren, and their team always greet me with genuine warmth, professionalism, and a positive attitude that makes a real difference to my day. The coffee is consistently excellent, and the breakfasts are top quality — fresh, hearty, and delicious. I really appreciate the friendly service and welcoming atmosphere every time I visit. It’s a pleasure to support a local business that goes above and beyond. Highly...