KFC Kangaroo Flat — Restaurant in Victoria

I am a regular customer at KFC Kangaroo Flat but I went there tonight and I will not be going back there again! I put my order in using the app as I always do, and saw many people come in and be served before me….when I asked how long my order would be and that I had noticed other people being served ahead of me, I was as told there was a 8 minute wait on the hot and crispy chicken and I could swap these out for wicked wings, to which I agreed to do. After waiting another 10 minutes and seeing other people being served ahead of myself I again enquired about my order to be then told there was now a wait on the wicked wings! After waiting for over 30 minutes for fast food and being ignored the whole time I was there…. Not one person behind the counter bothered to tell me there would be a wait on my food until I asked them, my drinks sitting on the counter getting warm and melting! When I asked for a refund I was met with attitude from the staff and told that the drive through was a priority! My order was valued at over $100 and like I said I am a regular customer…. KFC Kangaroo Flat you have lost my business and...

This is a long established business that has fed generations the comfort food staple of froed chicken. I am old enough to have had a friend who used to work at this store while we where at Uni together.

Through the years my tastes have changed throughout the variuos special menus available from KFC. Sauces and spicy battered options come and go, but one thing seems to stick with me as the alltime classic, just good old original recipe fried chicken. Done right- its amazing! The trick seems to be to get some once the new batch is coming straight out of the fryer.

I have been to several KFC's that seem to please no matter what, no matter how well i time my walk in the fried checken is always good. 👌

This KFC seems to be one of those, whenever i go in store and order i manage to get a good fresh batch of fried chicken. The staff are always friendly, helpful and willing to go the extra mile

Any new franchise nearby better be on the "a" game if they have any chance of competing for the same pool of...

Disgusting behaviour by young staff members. We ordered correctly and the person taking our order must have missed some things, so when we got to the window they said too bad you didn’t order it and threw a bag at us and shut the window. A young girl with long dark hair even rolled her eyes and refused to speak back to us when we went around a second time to re-order the items they forgot. I was actually in shock how rude this place has been a few times now including telling us to park and make us wait half a hour for food before having to walk in and ask where it is to be met yet again with rude young people.

Who is...