Saigon - Vietnamese Gourment — Restaurant in Victoria

Placed an online order through Menulog. After placing my order I received a call telling me I accidentally ordered off the lunch menu and this deal was not available. I said I understood my mistake and offered to pay the difference between their dinner and lunch menu as the items I ordered were on both. Restaurant initially said if I paid an additional $2.50 they'd go ahead with the order, then quickly changed his mind to 'We won't do the order, call Menulog for a refund.' which can take up to 10 business days. The restaurant representative was unwilling to rectify the situation, gave me an incorrect Menulog number to call and told me to talk to them for a refund which can take up to 10 business days, which doesn't help my dinner plans tonight. Upon further investigation, if they had actually tried to proceed with the order from their dinner menu and I gave them an extra $2.50, I would have been OVERCHARGED by $4.50 as Lunch Menu skewers are $9.50 and dinner menu skewers are $7.50. Was looking forward to trying your food for the first time, unfortunately you've left a sour taste in my mouth and hunger pains in my stomach. No doubt the food is great, but appalling...

There is nothing traditioanal about there menu I've been eating vietnamese food for over 20 years .I went there for dinner with 5 work friend the service was appalling the waiters had no idea about the menu . We asked for Chinese broccoli with oyster sauce it was normal broccoli with some watered down soup on top . Sata beef was meat in a bowl of liquid . We had to get our own serving spoons of the table next to us . We where charged $2.70 per person corkage even though we asked 4 times for two wine glasses we opened our own wine and poured it our self . Food was disgusting words can not explain how bad it was the whole table was disgusted with our meals.. in future will be driving straight to Melbourne to get real traditional vietnamese food .this place is s joke we are still laughing about how bad it is ...I have not had such a bad food in memory of eating in any...

My experience with these guys was absolutely disgraceful I would not recommend to anyone !!! We ordered teriyaki chicken which didn't even taste like teriyaki , we ordered satay chicken sticks and crispy chicken and didn't get the right order delivered . The chicken was all dry and cold and when we rang them they were very rude and wouldn't except that for $61 we were not at all happy with our meal . We have never ordered from there before and chances are we never will again absolutely disgraceful rude service and disgusting meal !!!! We like to order local and help our community but with this attitude I can't believe they are...