Domino's Pizza Warragul — Restaurant in Warragul

Ordered through door dash but dominos uses their own drivers. Still waiting for my food after an hour and 20min it’s saying order completed but I haven’t received anything and it’s taken money from my account. I’ve tried calling the store directly several times and no one has answered the phone I’ve called five times over 30min. Very unhappy terrible customer service if you can call it that since they don’t even answer the phone! UPDATE: I drove all the way down to have to see that they were closed for the night I spoke to one of the employees and he told me the manager left at 7:30 because he was sick so they had to close. The fact I had to drive all the way down to find this out is ridiculous! And I won’t be getting my food until tomorrow now they are also giving my money back but that’s besides the point especially since I ordered at 6:45. Very disappointed!!! 2nd UPDATE: Got my complimentary pizza earlier tonight after the stuff around from last night just to be given food poisoning!!!! SERIOUSLY GUYS?!? NEVER GOING TO WARRAGUL...

Disgusting found long dark hair embedded in my pizza, unfortunately found it on 3rd slice. 2 items didn't arrive which has happened before. Last time we got wrong pizza hot/spicy and we don't eat hot/spicy. But best of all is the arrogant owner with Indian accent on phone. When I complained about the long hair embedded in the cheese not asking for a refund either!..owners reply "I'm bald and the girl is covered up it didn't come from here! What do you want us to do about it arrogantly. I said check your ingredients it couldhave come in from there..he says NO!...how about a apology instead of being arrogant. I almost vomited.. low hygiene and denial. As I have read the huge amount of negative feedback it doesn't surprise me he would deny and never think about his bad reputation in community..wouldn't eat anything from there ever again...I have now seen owners response..I did not eat all the pizza up nor did I tell you that...you are obviously...

I ordered through DoorDash for a drink, it was processing for 20 minutes I rang the store multiple times until someone answered. I was told the order was delivered w Use it was to far to travel for a small order. I requested a refund they said I should get one as they cancelled. That was in fact a lie as an hour passes and I get a update saying it’s being delivered, I sat and waited out the front to receive a notification saying “delivered” nothing was delivered!! How many people do they do this to. I will be coming into store and demanding my refund! With proof that I never received I order...