Acai Bros City Beach — Restaurant in Western Australia

This was my favorite Acai place in Perth but I stopped going here. I was coming here regularly and always ordered the Notella bowl or ain’t nothing butter because I loved the base however I noticed when different people were working the acai base taste different…. My favorite is the Notella base and I orderd the ain’t nothing butter bowl and noticed it did not taste nothing like the notella base ( which had happened more then once) so I went up and asked the girl working there if she made a mistake and didn’t put the notella base and she said yes that’s the notella base as if I’d never had it before but it tastes nothing like the notella base it just tasted like regular base. Then I ordered a baby bro notella bowl after that for one of my family and it was the same thing, tasted like the regular base which it’s not supposed to and I don’t like. For some reason different days the Acai tastes different which is disappointing.. I’m guessing the people aren’t...

I've tried this place 4 times now and waited to post a review in case it was a once, twice, or thrice off.. 4 times now on a weekend I've driven there for lunch, at lunch time, only for them to have totally run out of sandwiches. They don't have much on the menu, sandwiches, acai and smoothies...

How can you run out of sandwiches 100% of the time someone tries to order sandwiches off your menu, which is one third sandwiches?

So poor, and to top it off, I waited in line to order, off the ginormous menu on display proudly showing sandwiches as available to order ...

You have a major problem with your stock management You have very little respect for your customers so as not to even cover your signs saying "unavailable".

It obviously happens so often you may as well permanently have them as unavailable and make a special sign for the odd occasion you might actually sell sandwiches (at a lunch place that sells...

I’ve been a long-time fan of Açai Brothers and always appreciated their commitment to fresh, healthy food and great service. However, I recently had a very upsetting experience that I feel needs to be shared.

I ordered the Pesto Melt Toastie, specifically the vegetarian option, which I was excited to try. Unfortunately, I was given the Chicken Pesto Melt Toastie instead. As someone who has never eaten chicken in my life for personal and dietary reasons, this was extremely distressing. I only realized the mistake after taking a bite and was shocked and disappointed.

Mistakes can happen, but when it comes to dietary preferences or restrictions—especially ones that involve ethical or lifelong choices—attention to detail is absolutely crucial. I would strongly encourage the team to implement better checks on orders, especially when multiple versions of the same item exist (like veg...