Pizza was nice, staff were friendly, but its all down hill from there. Without Prejudice: Before driving to the restaurant, we looked up the online menu, which said it had lasagne, but upon arrival was told they don't do it anymore. My wife chose something else (pasta) and I chose a pizza. After 15 mins my name was called to collect our food, only to be told they forgot to make the pasta. They offered to make it, saying it would only take 5mins. The pizza was nice, but when they brought out the rushed pasta, it had no flavour, no sauce, the bacon looked very pink and undercooked and was truly inedible. The wife had a few mouthfuls but we politely took it back, and the manager was very apologetic and offered us a refund. As it was very busy, we had limited choices to sit outside the restaurant, and the only table was next to a rubbish bin. This was less than ideal as the bin smell was not enjoyable and was extremely full, meaning everyone who used the bin and lifted the lid, exposed us to the smell inside We also noticed cockroaches running around outside near our table....while this has nothing to do with this business and is not a representation of its hygiene, it added to our less than ideal dinning experience. This business and all the others renting space here, should ensure centre management fixes this sooner...
Read moreGood pizza with poor service.
It's very oily, like puddles of oil, but the base itself is nice. Maybe if I had ordered something different it wouldn't be dripping grease.
As for customer service, it's bare bones. I ordered over the phone to avoid the crowd and wait. Only to be told when I went to get it that I would have to queue to collect it. 8 minutes in the queue.. when the guy could have just given it to me and taken my money. 8 minutes of frustrating wait whilst my pizza sat there because they don't really care, it's busy. Ergh.
Lesson learnt, it's not a place for the impatient. They get busy and it'll be a long wait in the queue and another to get the pizza. There's not much you can...
Read moreI’m being honest when I’m saying this is probably the right place for the best vegan and gluten free pizza. It’s being very hard for me to have a nice pizza since I became vegan considering that I’m also gluten free, but this team is amazing and their gluten free pizza base is absolutely perfect! I had the potatoes pizza, if I’m not wrong it’s named Emma on the menu. Simple pizza, fresh ingredients and a little bit of Italian taste that made me feel, for a bit, that I was genuinely at home, in my lovely Italy 🇮🇹
Thank you team! Looking forward to visit you again and have the same...
Read more