A big letdown – especially for Hammond Park. There aren’t many cafes in the area, so it’s disappointing that this one misses the mark. The place wasn’t clean, and while I was there, the staff seemed more focused on chatting with each other than serving customers. There were only two of us waiting for a coffee each, but the service was painfully slow.
When they finally called the other customer’s coffee, they got it wrong he ordered a cappuccino and was given a latte. They offered to just sprinkle chocolate on top. He didn’t bother because he’d already been waiting ages and was probably over it by then.
As for my coffee, I asked for it to be filled only halfway to three-quarters because I can’t handle too much milk. But again, the staff were too distracted talking, and filled it right to the top. I couldn’t be bothered to say anything as I didn’t wanna sit there listening to them continue their conversation whilst not concentrating.
When you’re paying $6 for a coffee, you at least expect a bit of attention and to get what you ordered. It takes less than 10 minutes to focus and deliver basic customer service but clearly that’s too much to ask here. Really disappointing. It’s not hard to deliver basic decent...
Read more32/324
Just been here and I think this will be the last time. Staff are not friendly and the coffee was not that great either. What has annoyed me this morning is the advertised price for a large flat white is $5.5 and baby chino $1.7.
I was charged $6 for the flat white and $2.4 for the baby chino.
$2.4 for a small baby chino is robbery in my eyes.
Told they have put the prices up and not updated the menu, which is false advertising.
7/7/24
Please take care next time you make a baby chino, the last one we bought was too hot and burnt my kids tongue and using hands to pick out marshmallows prob not best either. Maybe you had a new starter that day?
06/24
I went here recently and was short changed by $6. It was corrected immediately when I went back...
Read moreI dont know why I keep giving this cafe a chance. Maybe the convenience but I'd rather get a pre-made coffee from the IGA next door then attempt to drink one of their watered down lattes again. How hard is it to make a latte taste like coffee? Don't even get me started on asking for oat milk. Don't do it unless you want a burnt, salty tasting start to your morning. Not to mention the service is terrible. Young girl behind the counter was literally texting on her phone while taking my order and her and the chef were having a conversation about other staff in not a friendly manner with customers in the store? Whoever the owner is I would be rethinking what the plan for...
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