Ruby Palace — Restaurant in Western Australia

Describe my experience? Ok. My sons and I were walk ins. The place was devoid of sit down customers. We ordered and these things happened. My mains came out first . Followed by my entree. When I mentioned that it wasn't an entree , it was said that they have always served the Squid tentacles as an entree. Sorry but I didn't see it in the entree list. So I had my squid tentacles which were fantastic at first, followed by a barrage of salt.. so.much.salt. My entree of clear noodle soup was more noodles than soup. Was ok. My son's beef satay sticks were the stuff of horror films. They honestly looked like dried poo with diarrhoea on top. That bad. I wished now that I had taken a photo. They tasted dry (not surprisingly) and the sauce.. well he said it tasted like bought sauce which was just thrown over the white crispy noodles in an unappetising splodge. My other son's spring rolls were just your usual fare. The dishes were all served askew. I had ordered some mixed vegetables in a sauce to accompany my squid tentacles.. that didn't happen with them being brought to me waaaay after I had finished the tentacles. Right before my son's Hokkein noodles, I couldn't let the tentacles get cold! So I was left to eat the vegetables.. The only photo I took was of the Hokkein noodles with 'sweet sauce'. Appetising hey? Son said they were 'ok' Last to come out was my son's mains which was a duck dish. Average. Now I think I'd be right in saying that the take away orders would have been good and perhaps we were treated like an afterthought because seriously, our dishes didn't come out the way they should have. And no care was taken to make sure they looked nice or fresh. The server was a lovely girl though. She put the leftovers in a container for us. I didn't eat any more of it (hungry teen did) Oh and please, put some non slip matting under your table. It was so slippery and the table just kept sliding everywhere. Sorry but I...

We ordered take away from here tonight. It was our first time trying this Restaurant as we are not from this area and was not sure if it would be any good. Wow... thank you, your food was amazing so fresh and delicious very authentic. We are extremely happy with our food order. The special fried rice was so good it has that smoky authentic work flavour that fried rice should have. The satay beef is one of the best I have ever had its the real satay flavour. The Honey king prawns are so yummy they were big and juicy and have a great flavour. The Honey chicken and the sweet & sour pork wow so good as well. I can highly recommend this Chinese Restaurant. We will definitely be coming back we are very happy customers. Thank you for a great...

Great customer service shame the food was so dismal. We ordered the combination chop suey (with soft noodles), special fried rice and the sweet n sour pork. The chop suey was incredibly oily. The soft noodles were overcooked and burnt. The sweet n sour sauce was okay but the pork was very fatty and in one piece thats litteraly all it was. The special fried rice had very little (if any) flavour and seemed to be quite old. Definitely not worth the $46 we paid for. Wish the restaurant all the best for the future but we won't...