Worst customer service âŚ.
âI recently purchased trvally and unfortunately, it was a very disappointing experience. The fish had an off-putting smell right out of the package, suggesting it wasnât fresh. Despite storing it properly, the texture was mushy, and the flavor was lackluster.
For the price I paid, I expected much better quality. It felt like the product wasnât handled or stored with care. Iâd strongly advise others to avoid this place
We returned the item and the lady there was not happy at all feels like it was the customer at fault no apologies nothing đ¤ The are taking the advantage of No other fish shops around and will complain to food health and safety if...
   Read moreThe staff is wonderful, the seafood is fresh, there is such a huge variety, i could just run amok every time i go in there. At Christmas time i order and pay in advance for their lovely freshly cooked jumbo prawns. I pick my order up on the agreed date, with prawns boxed and covered in ice. My family love the freshness and meatiness of the prawns. YUMMO!! 2024 Just ordered my Christmas prawns - cooked jumbo tiger prawns and raw jumbo tiger prawns. This year will serve a mixture of freshly cooked prawns and raw prawns marinated in garlic, parmesan and oil and...
   Read moreI am regular here since this business started. Now when the business flourished they stopped giving till receipts. When demanded for receipt they said no we donât and they donât take the fish back. Provided me a eftpos receipt which we donât know which business it belongs to. If anything goes wrong with the fish we eat, nothing we can do. I donât mind they do it to the customers who donât need it, but for me it is a must and the person who said No many times will change...
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